本科毕业设计论文
题目：网上医院预约挂号系统设计与实现
系 别：
XX 系（全称）
专 业：
软件工程
班 级：
软件工程 15201
学生姓名：
学生学号：
指导教师：
导师 1 导师 2
2021 年 5 月
毕业设计论文
摘 要
如今的信息时代，对信息的共享性，信息的流通性有着较高要求，因此传统管理方
式就不适合。为了让医院预约挂号信息的管理模式进行升级，也为了更好的维护医院预
约挂号信息，网上医院预约挂号系统的开发运用就显得很有必要。并且通过开发网上医
院预约挂号系统，不仅可以让所学的 SSM 框架得到实际运用，也可以掌握 MySQL 的使
用方法，对自身编程能力也有一个检验和提升的过程。尤其是通过实践，可以对系统的
开发流程加深印象，无论是前期的分析与设计，还是后期的编码测试等环节，都可以有
一个深刻的了解。
网上医院预约挂号系统根据调研，确定管理员除了管理医生，科室和用户外，也能
管理用户预约挂号信息，下载用户病例，发布健康资讯，管理客服聊天信息。医生管理
本人的坐诊信息，审核预约挂号，管理用户就诊病例。用户在前台查看医生坐诊，对医
生预约挂号，评价并收藏医生，查看健康资讯，联系客服，用户在后台支付挂号价格，
下载病例。
借助于网上医院预约挂号系统这样的工具，让信息系统化，流程化，规范化是最终
的发展结果，让其遵循实际操作流程的情况下，对医院预约挂号信息实施规范化处理，
让医院预约挂号信息通过电子的方式进行保存，无论是管理人员检索医院预约挂号信息，
维护医院预约挂号信息都可以便利化操作，真正缩短信息处理时间，节省人力和信息管
理的成本。
关键字：预约挂号，联系客服，下载病例
毕业设计论文
Abstract
In today's information age, there are high requirements for information sharing and
information circulation, so traditional management methods are not suitable. In order to
upgrade the management model of hospital appointment and registration information, and to
better maintain hospital appointment and registration information, the development and
application of online hospital appointment and registration system is very necessary. And
through the development of an online hospital appointment registration system, not only can
the learned SSM framework be used in practice, but also the use of MySQL can be mastered,
and there is a process of testing and improving one's own programming ability. Especially
through practice, you can deepen the impression of the development process of the system,
whether it is the analysis and design in the early stage, or the coding test in the later stage, you
can have a deep understanding.
According to the survey, the online hospital appointment registration system determines
that the administrator can manage user appointment registration information, download user
cases, publish health information, and manage customer service chat information in addition
to managing doctors, departments, and users. Doctors manage their own consultation
information, review appointments and register, and manage user cases. The user checks the
doctor's consultation at the front desk, makes an appointment with the doctor, evaluates and
saves the doctor, checks health information, and contacts the customer service. The user pays
the registration price in the background and downloads the case.
With the help of tools such as the online hospital appointment registration system, the
information is systematized, streamlined, and standardized as the final development result.
Under the condition that it follows the actual operation process, it implements standardized
processing of the hospital appointment registration information and allows the hospital to
make an appointment registration information. It can be stored electronically. Whether it is for
managers to retrieve hospital appointment registration information and maintain hospital
appointment registration information, it can facilitate operations, truly shorten information
processing time, and save manpower and information management costs.
Key Words：Appointment registration, contact customer service, download case
毕业设计论文
目 录
第一章 绪论...............................................................................................................................1
1.1 选题背景 ..............................................................................................................................1
1.2 选题意义 ..............................................................................................................................1
1.3 研究内容 ..............................................................................................................................2
第二章 开发环境.......................................................................................................................3
2.1 SSM 框架..............................................................................................................................3
2.2 JSP 技术................................................................................................................................3
2.3 MYSQL 数据库....................................................................................................................4
第三章 系统分析.......................................................................................................................5
3.1 可行性分析...........................................................................................................................5
3.1.1 技术可行性................................................................................................................5
3.1.2 操作可行性................................................................................................................5
3.1.3 经济可行性................................................................................................................5
3.2 系统流程分析.......................................................................................................................6
3.3 系统性能分析.......................................................................................................................9
3.3.1 数据完整性................................................................................................................9
3.3.2 系统可扩展性..........................................................................................................10
3.3.3 系统安全性..............................................................................................................10
3.4 系统功能分析.....................................................................................................................10
第四章 系统设计.....................................................................................................................14
4.1 系统设计思想 ....................................................................................................................14
4.2 功能结构设计.....................................................................................................................15
4.3 数据库设计.........................................................................................................................16
4.3.1 数据库 E-R 图 ........................................................................................................16
4.3.2 数据库表结构.........................................................................................................20
第五章 系统实现.....................................................................................................................25
5.1 管理员功能实现.................................................................................................................25
毕业设计论文
5.1.1 客服管理.................................................................................................................25
5.1.2 医生管理.................................................................................................................25
5.1.3 用户管理.................................................................................................................26
5.1.4 用户病例管理.........................................................................................................26
5.2 医生功能实现.....................................................................................................................27
5.2.1 医生坐诊管理.........................................................................................................27
5.2.2 预约挂号管理.........................................................................................................27
5.2.3 用户病例管理.........................................................................................................28
5.3 用户功能实现.....................................................................................................................28
5.3.1 查看医生坐诊.........................................................................................................28
5.3.2 联系客服.................................................................................................................29
5.3.3 预约挂号.................................................................................................................30
5.3.4 用户病例.................................................................................................................31
第六章 系统测试.....................................................................................................................32
6.1 系统测试的特点.................................................................................................................32
6.2 系统功能测试 ....................................................................................................................32
6.2.1 用户登录测试.........................................................................................................32
6.2.2 医生查询功能测试.................................................................................................33
6.3 系统测试结果 ....................................................................................................................33
结 论.......................................................................................................................................34
致 谢.......................................................................................................................................35
参考文献...................................................................................................................................36
