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【媒体行业报告】2020年社交媒体内容的改变及其在2021年对内容创作者影响报告(英).pdf
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【媒体行业报告】2020年社交媒体内容的改变及其在2021年对内容创作者影响报告(英)
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GUIDE
THE DATA’S IN:
How 2020 Changed the
Content Landscape,
and What It Means for
Content Creators in 2021
By Kelsey Arendt, Data Insights Lead, Parse.ly
The Data’s In: How 2020 Changed the Content Landscape, and What It Means for Content Creators in 2021
2
Contents
_______________________________ 2
POLITICS AND HEALTH TOPICS GAINED
TRACTION IN MARCH AND REMAIN TOP OF MIND ______________________ 2
___________ 4
CATEGORIES WITH STEADY UPWARD TRENDS ________________________ 6
CATEGORIES THAT REMAINED CONSTANT __________________________ 8
CATEGORIES WITH NO GROWTH OR TRENDING TOWARD DECLINE ____________ 9
__________________10
__________ 11
______________________13
________________ 15
ARE KEY TO PROMOTING CONTENT SUCCESSFULLY ____________________16
_______________ 17
DEVICE PREFERENCE ______________________________________ 17
THE PERFECT TIME TO PUBLISH ________________________________18
______________________19
______ 20
43% of U.S. consumers
reported watching more news coverage because of the
pandemic
fallout from Brexit have had a profound impact on content
consumption habits. But what did these changes look like, and
how were other industries affected?
consumption in both the short term and the long term, because
Using original, anonymized data from the Parse.ly platform, I
compared media and non-media organizations across industries
and platforms (social media profiles, search engines, and
across the global content landscape.
For this report, I define “media” or “non-media” based on the
organization’s main industry vertical and business model. If an
organization is categorized as “media,” then the primary business
of the organization is producing content, such as a local news
is categorized as non-media, then content plays a large role
in their success, but the organization itself exists primarily in
another vertical, such as e-commerce, government, finance,
or tech. Non-media examples might include an insurance
company with an informational “best practices” website; a food
delivery service’s health and recipe collection; and a software
company’s help docs, educational content library, and technical
documentation.
Using Parse.ly’s natural language processing system, we can
bucket content into topics and categories. Further, we group
together topic clusters, or articles with related storylines.
It is with this data that I wanted to understand not only the
categories that capture readers’ attention, but also what
specifically is driving those trends.
The Data’s In: How 2020 Changed the Content Landscape, and What It Means for Content Creators in 2021
2
The breadth of common experience:
readers emphasize current topics with
more direct personal impact
As quarantine began, many readers searched for updates that affected their day-to-day lives.
Whether it was news about social distancing regulations and restrictions or the latest store
reopening announcement, readers wanted to see how organizations responded to current events—
and how they kept their customers’ safety and business in mind.
Politics and health topics gained traction in March and remain top of mind
Given the pandemic outbreak and that it was a U.S. election year, the most noteworthy spikes
work-from-home tips, weight loss, health technology, and ways to improve one’s mental health.
Similarly, “Law, Government, and Politics” covered not only the U.S. election but also Brexit, health
care, police reform, and unemployment.
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