技术工程师英文简历2 .doc
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技术工程师英文简历
TECHNICAL ENGINEER
PROFESSIONAL EXPERIENCE1998-Present TECHNICAL ENGINEER mERCER
INE.,Albany,NYPlan,coordinate, and execute hardware,software and
network installation,configuration,maintenance,troubleshooting
and repair operations for service contract clients.Specialize in
maintaining IBM and Mac PCs,and peripherals with emphasis on
networking environments.
Develop and implement service schedules,systems and procedures
to assure delivery of quality,cost-efficient technical
services.Quickly diagnose causes of systems failures and
malfunctions to ensure highest operating
efficiencies,reliability,and quality performance standards.
Respond immediately to emergency situations with sensitivity to
deadlines and customer needs. Assist network engieers woth
installation and trobleshooting of Appleshare and Novell systems.
Analyze client equipment and operations to determine servicing and
supply needs. Monitor and maintain cost-effective inventories of
supplies,tools and materials. Investigate,test,and implement
improvements to existing procedures. Consistently manage time and
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