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2023年航空业准点绩效评估报告(英文版).pdf
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2023年航空业准点绩效评估报告(英文版).pdf
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Content
6
4
10
2023 Winners
Introduction – CEO
The OTP Board
• 2023 Platinum Award winner
• 2023 Airlines and Airports top winners
• Board members
• Independent Board of Advisors
• The industry standard
• Global Airlines Report
• Expert Commentary – Global
• Asia Pacic Airlines Report
• Expert Commentary – Asia Pacic
• North America Airlines Report
• Expert Commentary – North America
• Europe Airlines Report
• Expert Commentary – Europe
• Latin America Airlines Report
• Expert Commentary – Latin America
16
The Most On-Time Airlines
• Middle East & Africa Airlines Report
• Expert Commentary – Middle East & Africa
• Low-Cost Carriers Airlines Report
• Expert Commentary – Low-Cost Carriers
• Cirium’s OTP Program – an Advisory Board Member view
• Airline Winner Prole – Global
• Airline Winner Prole – Asia Pacic
• Airline Winner Prole – North America
• Airline Winner Prole – Europe
• Airline Winner Prole – Latin America
• Airline Winner Prole – Middle East & Africa
• Airline Winner Prole – Low-Cost Carriers
• The Interesting Phenomenon of On-Time Performance
• Global Airports Report
• Expert Commentary – Global Airports
• Large Airports Report
• Medium Airports Report
• Expert Commentary – Medium Airports
• Small Airports Report
• Expert Commentary – Small Airports
• Usage and Atributtion
• Board Member Proles
• Glossary of Terms
• Report Calculations
• Why The World Trust our Rankings
• Cirium History
• Cirium Global Oces
The Most On-Time Airports
64
82
2
3
THE ON-TIME PERFORMANCE REVIEW 2023
cirium.com
THE ON-TIME PERFORMANCE REVIEW 2023
Appendix
CONTENT
INTRODUCTION
The airline industry has emerged
from the shadows of the pandemic,
showing signs of robust recovery
and resilience. As we review the year
2023 and look forward to 2024,
it’s clear that the sector
is not just surviving
but thriving in many
aspects.
The 2023 On-Time Performance
Review showcases the airline industry’s
performance rebound. It’s a pleasure
for Cirium to acknowledge the industry
leaders of this resurgence. A special
congratulations to Delta Air Lines for
winning the prestigious 2023 Platinum
Award for the third year in a row,
achieving an impressive 84.72%
on-time rate.
Cirium’s on-time performance analysis,
a staple in the industry for over 15
years, has been pivotal in evaluating
the punctuality of airlines and airports.
In 2023, the industry saw signicant
growth, with over 32+ million scheduled
passenger ights. This increase, coupled
with an upsurge in seat capacity,
underscores the sector’s expansion.
As we look towards 2024, Cirium
remains committed to delivering
comprehensive and unbiased on-
time performance (OTP) data. This
information, derived from an extensive
array of sources including airlines,
airports, and civil aviation authorities,
oers a neutral, third-party perspective.
Our independent board of advisors,
experts in the eld, guarantees the
accuracy and fairness of our reports,
ensuring they reect a true picture of
the industry’s performance.
In reviewing 2023, global passenger
numbers made a signicant comeback,
narrowly surpassing pre-pandemic
levels by the peak summer months. This
recovery, while uneven across dierent
regions, marked a pivotal moment for an
industry that had faced unprecedented
challenges. The US and Western
European markets led the way, with
passenger revenues in the US domestic
market reaching 20% above 2019
levels by the third quarter. This surge
in demand, however, came with its own
set of challenges, including increased
competition and rising operational costs.
Business travel, a key segment for the
industry, continued to lag behind due
to ongoing cost management and a
growing focus on sustainability within
corporate policies. This was reected in
the major Global Distribution Systems
(GDS), where agency bookings remained
below pre-pandemic levels throughout
2023.
Looking ahead to 2024, the outlook
remains cautiously optimistic. The
recovery is expected to continue, albeit
at a slightly moderated pace. While
passenger numbers might end slightly
lower than pre-pandemic levels, revenue
growth is projected to be robust,
potentially surpassing 2019 gures.
However, this optimism is tempered by
the need for the industry to balance
supply and demand eectively,
especially considering the rising input
costs.
The Asia-Pacic region, particularly
China, has shown a delayed but steady
recovery trajectory, contributing to the
global upswing in demand. This regional
growth is expected to play a signicant
role in driving the global industry
forward in 2024.
However, the industry faces new
challenges and uncertainties. The
lessons learned from the pandemic,
combined with ongoing geopolitical
tensions and environmental pressures,
are shaping a new era of strategic
thinking and operational eciency
in the airline industry. How airlines
navigate these factors will be crucial in
determining their success in the coming
year.
In conclusion, the airline industry is on a
path to recovery, marked by signicant
strides in 2023 and a positive but
cautious outlook for 2024.
The Cirium team looks forward to
providing more critical aviation data in
2024. The journey ahead is laden with
opportunities and challenges, as the
sector adapts to a rapidly changing
global landscape.
Celebrating the airline
industry’s operational
performance and 2024
industry outlook
Congratulations
again to Delta Air
Lines, the winner of
this year’s Cirium
Platinum Award.
Well done to all
the winners in the
airline and airport
categories.
by Jeremy Bowen, CEO, Cirium
THE ON-TIME PERFORMANCE REVIEW 2023
4
5
cirium.com
CONTENT
2023 WINNERS
This prestigious accolade is a testament
to Delta’s unwavering commitment
to punctuality and operational
excellence. The Cirium Platinum Award,
given to airlines that excel in on-
time performance while navigating
considerable operational complexities
reects the hard work and dedication of
Delta’s team.
The airline announced its largest ever
Latin America and Caribbean winter
schedule, adding 35,000 seats. It added
new routes and nonstop services,
including those from JFK to Naples
and Munich and Minneapolis to Dublin
reecting continued strategic growth
and network expansion. Yet it continued
to maintain it’s remarkable operational
performance.
Delta maintained
an on-time arrival
rate of 84.72%
across all ights
tracked in 2023.
2023 Winner
THE PLATINUM AWARD
OPERATIONAL EXCELLENCE
Delta Air Lines has once again
showcased its exceptional
operational capabilities by winning
the Cirium Platinum Award for the
third consecutive year.
Mike Malik
Chief Marketing Ocer
Cirium
Such an outstanding performance,
especially considering the vast
operational diversity and the challenges
of minimizing ight disruptions, sets
Delta apart in the airline industry. Delta’s
consistency in achieving this award for
three years in a row is an extraordinary
feat, underscoring the airline’s
commitment to operational excellence.
The Cirium Platinum Award is not
just about on-time performance; it
also considers the airline’s network,
volume of ights, and the ability to
limit the impact of ight disruptions
on passengers. Delta’s accomplishment
in these areas, particularly during
challenging times for the airline industry,
speaks volumes about its operational
eciency and customer-focused
approach.
Congratulations to the entire Delta team
for their hard work and dedication,
which have contributed to this amazing
success. Delta’s achievement sets a high
standard for operational performance
in the airline industry, and it is an
inspiration for others.
THE ON-TIME PERFORMANCE REVIEW 2023
7
cirium.com
6
CONTENT
Airports
Airlines
2023 WINNERS
2023 Winners
AIRLINES & AIRPORTS
North
America
Delta
Air Lines
Global
Minneapolis-St. Paul International Airport
Large
Minneapolis-St. Paul International Airport
Latin
America
Copa
Airlines
Europe
Iberia
Express
Medium
Osaka International Airport
Small
Mariscal Sucre International Airport
Global
avianca
Middle East
& Africa
Oman Air
Asia
Pacic
All Nippon
Airways
8
9
THE ON-TIME PERFORMANCE REVIEW 2023
cirium.com
CONTENT
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