But here’s the reality
Today’s landscape is more dynamic and unpredictable than ever
New demands related to the lightning-fast
pace of change continue to strain resources—
in some cases, almost to the breaking point.
The service improvements that border
agencies made during the pandemic
won’t be enough to meet the demands of
the future. About one-third of people plan
to travel more internationally than they did
before the pandemic.
3
The displacement
of people due to extreme weather events is
likely to increase as climate change worsens.
4
Global trade is likely to become more unstable
due to macroeconomic trends as well as
an increasing focus on protectionism and
changing requirements. Considering this,
it’s no surprise that 85% of importers and
exporters expect more volatility in the next
three years compared to the last three.
5
Pragmatic border leaders understand that
it is an era of compressed transformation.
They know they must evolve faster to lead
with impact—and prepare for inevitable
disruptions of all types. Many leaders have
already begun to evolve their agencies.
Last year, 85% told us that they would revise
their organization’s purpose and vision
statement within 12 months.
6
Travelers too,
are ready for change. More than three-quarters
expect international border processes will
look dramatically different in 2030.
7
Border leaders don’t have a crystal ball. But
they do have many pressing questions about
the future—and the best ways to prepare for it.
How will traders and travelers want to engage?
What opportunities will there be to
deliver user-friendly, frictionless and
fast experiences while upholding border
protection and revenue collection?
What technologies and processes will
improve the security of people and products
crossing the border? How will workforce
skills and responsibilities change? How will
the purpose of border agencies evolve?
85%
of importers and exporters expect
more volatility in the next three years
compared to the last three.
5
