服务器运维工具-GetLog-Win.zip

****************************************************************** ******* EMCREPORTS VERSION 56 FOR X64 SERVERS - README ******* **************************************************************** ************************************************************************************ ****** IMPORTANT NOTICE FOR WINDOWS CORE OS COLLECTIONS ****** ****** IF THE SERVER IS A CORE OS VERSION THEN EMCREPORTS MUST BE EXECUTED ****** ****** IN -NOP MODE. FOLLOW THE -NOP INSTRUCTIONS BELOW ****** ************************************************************************************ NOTICE OF COPYRIGHT: THIS PROGRAM CONTAINS MAINTENANCE AIDS AND IS THE CONFIDENTIAL UNPUBLISHED INTELLECTUAL PROPERTY OF EMC CORPORATION. IT INCLUDES WITHOUT LIMITATION EXCLUSIVE COPYRIGHT AND TRADE SECRET RIGHTS OF EMC THROUGHOUT THE WORLD. ZIP.EXE IS PACKAGED IN EMCREPORTS UNDER FREE DISTRIBUTIVE RIGHTS. QLOGIC QLCONVERGE CLI (QAUCLI) IS PACKAGED IN EMCREPORTS THROUGH PERMISSION GRANTED BY QLOGIC CORP ENGINEERING. THE MICROSOFT CORPORATION TOOLS (INCLUDING THE SYSINTERNALS TOOLS) ARE PACKAGED IN EMCREPORTS THROUGH PERMISSION GRANTED BY MICROSOFT CORPORATION SUPPORT THROUGH THE PREMIER CONTRACT WITH EMC. =============================================================== FOR ENHANCEMENT REQUESTS OR ISSUES WITH EMCREPORTS: Open a Service Request: https://support.emc.com/servicecenter/createSR/ Email: ts_tools_support@emc.com =============================================================== WHAT IS HAPPENING: ================== WHEN YOU RUN THIS TOOL YOU WILL SEE A COMMAND WINDOW START UP. THE TOOL RUNS IN THAT WINDOW. WHEN THE TOOL IS DONE YOU WILL SEE AN EXPLORER WINDOW OPEN UP AND IN THE EXPLORER WINDOW IS THE .ZIP FILE THAT YOU NEED TO SEND VIA EMAIL TO YOUR EMC SUPPORT ANALYST HANDLING YOUR CASE. IF COLLECTIONS ARE NOT SUPPORTED BY EMCREPORTS DUE TO THE REVISION OR VERSION OF OPERTING SYSTEM YOU ARE RUNNING THEN IT IS ADVISED THAT YOU USE THE CURRENT VERSION OF MPSREPORTS FROM MICROSOFT'S SETUP/PERFORMANCE TEAM. MPSREPORTS CAN BE DOWNLOADED FROM: HTTP://MICROSOFT.COM/DOWNLOADS/DETAILS.ASPX?FAMILYID=CEBF3C7C-7CA5-408F-88B7-F9C79B7306C0&DISPLAYLANG=EN PURPOSE: ======== THE EMCREPORTS TOOL IS UTILIZED TO GATHER DETAILED INFORMATION REGARDING A SYSTEMS CURRENT CONFIGURATION. THE DATA COLLECTED WILL ASSIST THE EMC SUPPORT ANALYST WITH FAULT ISOLATION. THE REPORTING TOOL DOES NOT MAKE ANY REGISTRY CHANGES OR MODIFICATIONS TO THE OPERATING SYSTEM. PLEASE SEE THE SECTION FOR PACKAGE CONTENTS AND DIRECTORY STRUCTURE FOR DETAILS ON WHAT IS COPIED TO THE SYSTEM AND WHAT DIRECTORIES ARE MADE. USAGE: ====== THIS PACKAGE SUPPORTS WINDOWS 2003/2008/2008R2/2012/2012R2 WITH 64-BIT OPERATING SYSTEMS ONLY. ON EXECUTION OF THE PACKAGE THE PRODUCT TYPE IS DETECTED TO DETERMINE WHICH COMMANDS WILL BE UTILIZED TO COLLECT INFORMATION. NOTE: WINDOWS NT 4.0 IS NO LONGER SUPPORTED BY EMCREPORTS AND EXECUTION OF EMCREPORTS ON AN NT 4.0 SERVER WILL FAIL. WINDOWS 2000 IS NO LONGER BEING TESTED AS IT IS UNSUPPORTED BY MICROSOFT NOTE: EMCREPORTS NEEDS LOCAL ADMINISTRATOR RIGHTS IN ORDER TO COLLECT DATA. RIGHT CLICK EMCREPORTS AND CHOOSE "RUN AS ADMINISTRATOR" EVEN IF YOU ARE LOGGED IN WITH THE ADMINISTRATOR ACCOUNT. ~~~~~~~~~~~~~~~~~~~~~ ONCE YOU HAVE CREATED YOUR REPORT FILE YOU NEED TO SEND IT TO EMC CUSTOMER SERVICE FOR ANALYSIS. THIS IS DONE EASILY AND SECURELY USING EMC WEBSUPPORT. GO TO WEBSUPPORT CASE MANAGEMENT (NOTE: YOU MUST BE A REGISTERED WEBSUPPORT USER. SELECT THE REGISTRATION LINK TO REGISTER) FOR A NEW SUPPORT CASE SELECT “CREATE A CASE” AND COMPLETE THE SIMPLE STEP-BY-STEP CREATION PROCESS. ONCE YOU SUBMIT YOUR CASE YOU WILL HAVE THE OPPORTUNITY TO UPLOAD YOUR EMC GRAB FILE TO YOUR CASE USING THE “ATTACHMENTS” FUNCTIONALITY. FOR AN EXISTING SUPPORT CASE, LOCATE YOUR CASE BY USING THE “QUICK CASE SEARCH” OR “MY OPEN CASES” PORTLETS OR BY USING THE “CASE QUERY” FUNCTIONALITY IN “CASE MANAGEMENT.“ SELECT THE “ATTACHMENTS” TAB AND UPLOAD YOUR FILE. NOTE: YOU MAY ALSO USE EMC’S FTP SITE IF WEBSUPPORT IS NOT AVAILABLE. CONTACT EMC CUSTOMER SERVICE FOR MORE INFORMATION. ~~~~~~~~~~~~~~~~~~~~~~~ ~~~~~~~~~~~~~~~~~~~~~~~ EMCREPORTS SUPPORTS UP TO 9 COMMAND LINE SWITCHES AT THE SAME TIME. NOTE THAT A SWITCH THAT REQUIRES A PATH AFTER IT WILL COUNT AS TWO SWITCH POSITIONS. SWITCH: -SID: THIS OPTION FORCES EMCREPORTS TO COLLECT FROM ONLY ONE SELECTED SYMMETRIX. FOLLOW THESE STEPS: 1) GO TO A COMMAND PROMPT AND CD TO THE DIRECTORY WHERE EMCREPORTS.EXE IS LOCATED (YOU CAN EXECUTE EMCREPORTS FROM ANY DIRECTORY). 2) ENTER THE FOLLOWING COMMAND SYNTAX: EMCRPTS_X64_V56.EXE /C:"EMCRPT.CMD -SID XXXXXXXX" (WHERE XXXXXXXXX IS THE LAST 4 TO 9 DIGITS OF THE SYMM SERIAL) SWITCH: -NFCINFO: THIS OPTION CAUSES EMCREPORTS TO SKIP OVER THE FCINFO COLLECTION. SEE PRIMUS EMC302937 FOR THE REASON THIS SWITCH EXISTS. FOLLOW THESE STEPS: 1) GO TO A COMMAND PROMPT AND CD TO THE DIRECTORY WHERE EMCREPORTS.EXE IS LOCATED (YOU CAN EXECUTE EMCREPORTS FROM ANY DIRECTORY). 2) ENTER THE FOLLOWING COMMAND SYNTAX: EMCRPTS_X64_V56.EXE /C:"EMCRPT.CMD -NFCINFO" SWITCH: -NOERM: THIS OPTION SKIPS THE REPLICATION MANAGER COLLECTIONS. FOLLOW THESE STEPS: 1) GO TO A COMMAND PROMPT AND CD TO THE DIRECTORY WHERE EMCREPORTS.EXE IS LOCATED (YOU CAN EXECUTE EMCREPORTS FROM ANY DIRECTORY). 2) ENTER THE FOLLOWING COMMAND SYNTAX: EMCRPTS_X64_V56.EXE /C:"EMCRPT.CMD -NOERM" SWITCH: -SKPSE: THIS OPTION SKIPS THE SOLUTIONS ENABLER COLLECTIONS. FOLLOW THESE STEPS: 1) GO TO A COMMAND PROMPT AND CD TO THE DIRECTORY WHERE EMCREPORTS.EXE IS LOCATED (YOU CAN EXECUTE EMCREPORTS FROM ANY DIRECTORY). 2) ENTER THE FOLLOWING COMMAND SYNTAX: EMCRPTS_X64_V56.EXE /C:"EMCRPT.CMD -SKPSE" SWITCH: -SKPEVT: THIS OPTION SKIPS BOTH THE APPLICATION AND SYSTEM EVENT LOG COLLECTIONS AND MUST BE USED WITH THE -LITE SWITCH. FOLLOW THESE STEPS: 1) GO TO A COMMAND PROMPT AND CD TO THE DIRECTORY WHERE EMCREPORTS.EXE IS LOCATED (YOU CAN EXECUTE EMCREPORTS FROM ANY DIRECTORY). 2) ENTER THE FOLLOWING COMMAND SYNTAX: EMCRPTS_X64_V56.EXE /C:"EMCRPT.CMD -LITE -SKPEVT" SWITCH: -RP: THIS OPTION WILL CAUSE THE RECOVERPOINT DATA TO BE COLLECTED. FOLLOW THESE STEPS: 1) GO TO A COMMAND PROMPT AND CD TO THE DIRECTORY WHERE EMCREPORTS.EXE IS LOCATED (YOU CAN EXECUTE EMCREPORTS FROM ANY DIRECTORY). 2) ENTER THE FOLLOWING COMMAND SYNTAX: EMCRPTS_X64_V56.EXE /C:"EMCRPT.CMD -RP" SWITCH: -LITE: THIS OPTION ALLOWS YOU TO COLLECT THE MINIMAL AMOUNT OF FILES NECESSARY TO RUN AN EMC ELAB ADVISOR CONFIGURATION VERIFICATION. FOLLOW THESE STEPS: 1) GO TO A COMMAND PROMPT AND CD TO THE DIRECTORY WHERE EMCREPORTS.EXE IS LOCATED (YOU CAN EXECUTE EMCREPORTS FROM ANY DIRECTORY). 2) ENTER THE FOLLOWING COMMAND SYNTAX: EMCRPTS_X64_V56.EXE /C:"EMCRPT.CMD -LITE" SWITCH: -MIGRATION: THIS OPTION ALLOWS YOU TO COLLECT THE MINIMAL AMOUNT OF FILES NECESSARY TO RUN AN EMC ELAB ADVISORMIGRATION READINESS REPORT. FOLLOW THESE STEPS: 1) GO TO A COMMAND PROMPT AND CD TO THE DIRECTORY WHERE EMCREPORTS.EXE IS LOCATED (YOU CAN EXECUTE EMCREPORTS FROM ANY DIRECTORY). 2) ENTER THE FOLLOWING COMMAND SYNTAX: EMCRPTS_X64_V56.EXE /C:"EMCRPT.CMD -MIGRATION" SWITCH: -NOP: THIS OPTION ALLOWS YOU TO COLLECT THE FULL EMCREPORTS COLLECTION WITH NO POPUP WINDOWS, AND THEREFORE, HANDS FREE: 1) GO TO A COMMAND PROMPT AND CD TO THE DIRECTORY WHERE EMCREPORTS.EXE IS LOCATED (YOU CAN EXECUTE EMCREPORTS FROM ANY DIRECTORY). 2) ENTER THE FOLLOWING COMMAND SYNTAX: EMCRPTS_X64_V56.EXE /C:"EMCRPT.CMD -NOP" NOTE: SINCE EMCREPORTS WILL NOT DISPLAY THE FINAL ZIP FILE IN -NOP MODE, YOU WILL NEED TO EXTRACT IT MANUALLY FROM %SYSTEMROOT%\EMCREPORTS\COLLECTION\ZIP SWITCH: -NNT: THIS OPTION ALLOWS YOU TO COLLECT THE FULL EMCREPORTS COLLECTION WITH NO NETWORK INFORMATION COLLECTION: 1) GO TO