Technology
Vision 2022
Survey Findings – Travel
August 2022
Technology Vision 2022 | accenture.com/technologyvision
Copyright © 2022 Accenture. All rights reserved.
Business Executive and Consumer Surveys
About the surveys
Accenture Research conducted a global survey of
24,000 consumers to capture insights into their use of,
interactions with and beliefs about technology in their
everyday lives. In addition, Accenture conducted a
survey of 4,650 C-level executives and directors
across 23 industries to understand their perspectives
and use of emerging technologies across their
organizations. The surveys were fielded from December
2021 through January 2022 across 35 countries.
1
Argentina
2
Australia
3
Austria
4
Belgium
5
Brazil
6
Canada
7
Chile
8
China
9
Colombia
10
Denmark
11
Finland
12
France
13
Germany
14
India
15
Indonesia
16
Ireland
17
Italy
18
Japan
19
Malaysia
20
Mexico
21
Netherlands
22
Norway
23
Poland
24
Portugal
25
Russia
26
Saudi Arabia
27
Singapore
28
South Africa
29
Spain
30
Sweden
31
Switzerland
32
Thailand
33
United Arab Emirates
34
United Kingdom
35
United States
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Technology Vision 2022 | accenture.com/technologyvision
Copyright © 2022 Accenture. All rights reserved.
Executive Demographics (N=4,650)
Global Demographics
Consumer Demographics (N=24,000)
GENDER
Male
40%
Female
59%
Non
-binary/Other
1%
HOUSEHOLD INCOME
Low
33%
Medium
30%
High
29%
Prefer not to say
8%
ETHNIC MINORITY
Yes
16%
No
80%
Prefer not to say
4%
GENERATION
Gen Z (born 1998 to 2004)
25%
Gen Y Millennials (born 1979 to 1997)
35%
Gen X
(born 1965 to 1978)
25%
Baby Boomers
(born 1946 to 1964)
15%
Silent Generation (born prior to 1946)
1%
DISABILITY
Yes
24%
No
76%
INDUSTRIES
Aerospace & Defense
2%
Automotive
2%
Banking
9%
Capital Markets
3%
Central Government (CA)
2%
Chemicals
2%
Communications
6%
Consumer Goods & Services
9%
Energy
2%
Federal Government (US)
4%
Healthcare Payor (US)
2%
Health Provider
6%
High Tech
4%
Higher Education
2%
Industrial Goods & Equipment
7%
Insurance
8%
Media & Entertainment
2%
Natural Resources
2%
Public Service
7%
Retail
9%
Software & Platforms
2%
Travel
2%
Utilities
4%
ROLES
Chief Digital Officer
1%
Chief Executive Officer
4%
Chief Finance Officer
7%
Chief Human Resources Officer
3%
Chief Information Officer
16%
Chief Information Security Officer
3%
Chief Innovation Officer
14%
Chief Marketing Officer
6%
Chief Operating Officer
7%
Chief Purchasing Officer
1%
Chief Security Officer
2%
Chief Strategy Officer
5%
Chief Supply Chain Officer
1%
Chief Technology Officer
16%
Director of Business Function
3%
Director of Technology
6%
Director, IT
5%
Director, Line of Business
<1%
REVENUE (USD)
$50 billion or more
3%
$20 to $49.9 billion
6%
$10 to $19.9 billion
16%
$5 to $9.9 billion
26%
$1 to $4.9 billion
48%
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Technology Vision 2022 | accenture.com/technologyvision
Copyright © 2022 Accenture. All rights reserved.
Executive Demographics (N= 109)
Demographics - Travel
REVENUE (USD)
$20 to $49.9 billion
4%
$10 to $19.9 billion
16%
$5 to $9.9 billion
29%
$1 to $4.9 billion
51%
ROLES
Chief Digital Officer
1%
Chief Executive Officer
1%
Chief Finance Officer
7%
Chief Human Resources Officer
3%
Chief Information Officer
6%
Chief Information Security Officer
5%
Chief Innovation Officer
20%
Chief Marketing Officer
3%
Chief Operating Officer
10%
Chief Purchasing Officer
1%
Chief Security Officer
4%
Chief Strategy Officer
2%
Chief Supply Chain Officer
1%
Chief Technology Officer
25%
Director of Technology
7%
Director, IT
4%
Director, Line of Business
1%
TRAVEL
Passenger airlines
60%
Hospitality
40%
COUNTRIES
Argentina
9%
Austria
3%
Belgium
3%
Brazil
14%
Chile
6%
Italy
9%
Mexico
9%
Netherlands
5%
Russia
5%
United Arab Emirates
6%
United States
32%
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