Goal Setting 1
Version: 6/8/2023 10:14 AM
Running head: MANAGING YOURSELF TO MANAGE TEAMS
Goal Setting: Managing Yourself to Manage Teams
Florence Berger and Edward A. Merritt
Cornell University
Florence Berger, Ph.D.
is a professor of management: operations and human resources at
the Cornell University School of Hotel Administration
Edward A. Merritt, MBA, CCM, CHA, FMP, CHE
is a doctoral student in organizational behavior at
the Cornell University School of Hotel Administration
For more information, please contact:
Ed Merritt
123 East King Road
Ithaca, NY 14850
607-273-6922
eam19@cornell.edu
Goal Setting 2
Version: 6/8/2023 10:14 AM
Table of Contents
Examples of Headings: ....................................................................................................................9
This is an Example of Heading 1.....................................................................................................9
This is an Example of Heading 2.................................................................................................9
This is an Example of Heading 3.............................................................................................9
Welcome to Goal Setting!................................................................................................................9
About This Topic ...........................................................................................................................10
Competencies.................................................................................................................................10
Lesson 1.........................................................................................................................................11
Introduction to Goal Setting...........................................................................................................11
Why Goal Setting?.........................................................................................................................12
Mini Case: Managing Yourself.................................................................................................14
Discussion Question...............................................................................................................14
Lesson 2.........................................................................................................................................15
SECTION I: BENEFITS OF GOAL SETTING...........................................................................15
Mini Case: The Visionary Boss ................................................................................................16
Discussion Question...............................................................................................................17
Lesson 3.........................................................................................................................................18
SECTION II: STEPS IN ESTABLISHING A GOAL .................................................................18
Step One: Identify the Problem..................................................................................................18
Brainstorming ........................................................................................................................18
Ranking..................................................................................................................................18
Goal Setting 3
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Step Two: Map A Strategy ........................................................................................................19
Mini Case: Brainstorm, Rank, and Map ...................................................................................19
Discussion Questions.............................................................................................................20
Lesson 4.........................................................................................................................................20
Step Three: Set a SMART Performance Goal ...........................................................................20
Specific ..................................................................................................................................21
Measurable.............................................................................................................................22
Acceptable..............................................................................................................................23
Mini Case: The Importance of Setting a Specific Goal ............................................................26
Discussion Question...............................................................................................................27
Lesson 5.........................................................................................................................................27
Realistic..................................................................................................................................27
Timely....................................................................................................................................29
Mini Case: Goals Should be Realistic and Timely ...................................................................30
Discussion Questions.............................................................................................................31
Lesson 6.........................................................................................................................................31
Step Four: Identify the Necessary Resources ............................................................................31
Step Five: Recognize Risk, Contingencies, and Conflict ..........................................................32
Risk ........................................................................................................................................32
Contingencies.........................................................................................................................32
Conflict ..................................................................................................................................32
Mini Case: Resources, Risk, Contengencies, and Conflict.......................................................33
Goal Setting 4
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Discussion Questions.............................................................................................................35
Lesson 7.........................................................................................................................................35
Step Six: Obtain Feedback.........................................................................................................35
Mini Case: Feedback?...............................................................................................................37
Discussion Question...............................................................................................................38
Lesson 8.........................................................................................................................................38
Create a Written Goal Statement ...................................................................................................38
Mini Case: The Written Goal Statement...................................................................................39
Discussion Question...............................................................................................................40
Lesson 9.........................................................................................................................................40
SECTION III: ACHIEVING THE GOAL ...................................................................................40
The Cognitive Approach—Visualization ..................................................................................40
Physical Approach—Setting Objectives....................................................................................41
Recording Progress ....................................................................................................................42
Frequency Count....................................................................................................................43
Time Duration........................................................................................................................43
Reinforcing ................................................................................................................................43
Goal Aids ...................................................................................................................................44
Goal Re-evaluation ....................................................................................................................44
Mini Case: Visualization...........................................................................................................45
Discussion Question...............................................................................................................45
Lesson 10.......................................................................................................................................46
Goal Setting 5
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SECTION IV: TEN TECHNIQUES FOR USE IN MANAGING OTHERS THROUGH GOAL
SETTING.......................................................................................................................................46
Mini Case: Managing Others Through Goal Setting ................................................................50
Discussion Question...............................................................................................................52
Summary........................................................................................................................................52
Bibliography ..................................................................................................................................57
