IT项目管理复习资料：test scope-2013.doc
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Main Key Terms
Part One IT Project Management
1. Introduction To Project Management
project, project management, project manager (hard and soft skills), stakeholders, triple
constraint, Project management knowledge areas, PMI, PMO, PMP
2. The Project Management and Information Technology Context
Deliverable, project life cycle, Characteristics of Organizational Culture, systems
development life cycle (SDLC), Organizational Structures (Functional, Project, and Matrix)
3. Project Management Process Groups: A Case Study
5 process groups, process groups and KAs mapping
4. Project Integration Management
project integration management, project charter, project management plan, scope statement,
Weighted Scoring Model
5. Project Scope Management
project scope management, scope planning, scope control, scope definition, work breakdown
structure(WBS), WBS dictionary
6. Project Time Management
Activity definition, activity sequencing (FS,SF,FF,SS), activity resource estimating, activity
duration estimating, schedule development, schedule control, milestone, Gantt chart, network
diagram, critical path, PERT, AOA,(ADM), PDM, types of dependencies between activities
7. Project Cost Management
project cost management, earned value management(EVM), cost estimating, cost budgeting,
life cycle costing, project's payback period, sunk cost
8. Project Quality Management
project quality management, quality assurance, quality planning, quality control, 20/80 Pareto
analysis, fishbone diagrams, conformance cost, Nonconformance cost
9. Project Human resource Management
Project human resource planning, Acquiring the project team, Developing the project team,
Managing the project team, Maslow’s Hierarchy of Needs, Covey and Improving
Effectiveness, Myers-Briggs Type Indicator(MBTI), Resource Leveling
10. Project Communications Management
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