服务内容..............................................................................................................................3
1.1 服务目标
1.2 信息资产统计服务
1.3 网络、安全系统运维服务
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1.6 数据安全存储及灾备运维服务
1.6.1 传统的灾备方式 ...................................................................................................................11
1.6.2 容灾方案的关键指标
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1.6.3 常见的备份策略 ...................................................................................................................14
1.6.4 容灾的核心问题 ...................................................................................................................15
1.6.5 容灾的实现方式 ...................................................................................................................16
1.6.6 异地容灾技术 ............................................................................................................................18
1.6.7 灾难恢复级别 ............................................................................................................................20
1.7 容灾建设方式.....................................................................................................................................21
1.7.1 企业信息系统保护层次 .........................................................................................................21
1.7.2 容灾技术模型 ............................................................................................................................23
1.7.3 业务平台的保护---业务处理能力的冗余.................................................................................23
1.7.4 数据平台的保护---业务状态数据的复制 ..............................................................................24
1.7.5 接入平台冗余和贴换..................................................................................................................24
1.7.6 容灾模式......................................................................................................................................24
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1.7.6.3 同级容灾或降级容灾 .................................................................................................26
1.7.6.4 容灾技术概述...................................................................................................................27
1.7.6.5 基于存储的数据复制技术建设容灾系统 .....................................................................28
1.7.6.6 小结 .............................................................................................................................31
运维服务流程 ......................................................................................................................................32
服务管理制度规范 .............................................................................................................................34
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应急服务响应措施 ................................................................... .........................................................37
4.1 应急基本流程 ................................................................................................................................ ..37
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4.3 突发事件应急策略 ...........................................................................................................................38
