solutions@syngress.com
With more than 1,500,000 copies of our MCSE, MCSD, CompTIA, and Cisco
study guides in print, we continue to look for ways we can better serve the
information needs of our readers. One way we do that is by listening.
Readers like yourself have been telling us they want an Internet-based ser-
vice that would extend and enhance the value of our books. Based on
reader feedback and our own strategic plan, we have created a Web site
that we hope will exceed your expectations.
Solutions@syngress.com is an interactive treasure trove of useful infor-
mation focusing on our book topics and related technologies. The site
offers the following features:
■
One-year warranty against content obsolescence due to vendor
product upgrades. You can access online updates for any affected
chapters.
■
“Ask the Author” customer query forms that enable you to post
questions to our authors and editors.
■
Exclusive monthly mailings in which our experts provide answers to
reader queries and clear explanations of complex material.
■
Regularly updated links to sites specially selected by our editors for
readers desiring additional reliable information on key topics.
Best of all, the book you’re now holding is your key to this amazing site.
Just go to www.syngress.com/solutions, and keep this book handy when
you register to verify your purchase.
Thank you for giving us the opportunity to serve your needs. And be sure
to let us know if there’s anything else we can do to help you get the
maximum value from your investment. We’re listening.
www.syngress.com/solutions
219_sniffer_FM.qxd 6/28/02 2:28 PM Page i
219_sniffer_FM.qxd 6/28/02 2:28 PM Page ii
1 YEAR UPGRADE
BUYER PROTECTION PLAN
Robert J. Shimonski
Wally Eaton
Umer Khan
Yuri Gordienko
Sniffer Pro
Network Optimization &
Troubleshooting Handbook
219_sniffer_FM.qxd 6/28/02 2:28 PM Page iii
Syngress Publishing,Inc.,the author(s), and any person or firm involved in the writing, editing,or
production (collectively “Makers”) of this book (“the Work”) do not guarantee or warrant the results
to be obtained from the Work.
There is no guarantee of any kind,expressed or implied,regarding the Work or its contents.The Work
is sold AS IS and WITHOUT WARRANTY.You may have other legal rights,which vary from state
to state.
In no event will Makers be liable to you for damages,including any loss of profits,lost savings,or
other incidental or consequential damages arising out from the Work or its contents.Because some
states do not allow the exclusion or limitation of liability for consequential or incidental damages,the
above limitation may not apply to you.
You should always use reasonable care,including backup and other appropriate precautions,when
working with computers, networks,data,and files.
Syngress Media®,Syngress®,“Career Advancement Through Skill Enhancement®,”and “Ask the
Author UPDATE®,”are registered trademarks of Syngress Publishing,Inc. “Mission Critical™,”“Hack
Proofing®,” and “The Only Way to Stop a Hacker is to Think Like One™”are trademarks of Syngress
Publishing,Inc.Brands and product names mentioned in this book are trademarks or service marks of
their respective companies.
KEY SERIAL NUMBER
001 4KT53GR4T9
002 VDKPR2MPE4
003 N5SN5MEU63
004 Z3PU7GD34B
005 VHN7UFMY6N
006 EM4GF34RN8
007 R4ATBGBV3T
008 56RHPBQR56
009 EB4B33N5AS
010 AJ25FCT6YH
PUBLISHED BY
Syngress Publishing,Inc.
800 Hingham Street
Rockland,MA 02370
Sniffer Network Optimization and Troubleshooting Handbook
Copyright © 2002 by Syngress Publishing,Inc.All rights reserved.Printed in the United States of
America.Except as permitted under the Copyright Act of 1976, no part of this publication may be
reproduced or distributed in any form or by any means,or stored in a database or retrieval system,
without the prior written permission of the publisher, with the exception that the program listings
may be entered,stored,and executed in a computer system,but they may not be reproduced for
publication.
Printed in the United States of America
1 2 3 4 5 6 7 8 9 0
ISBN: 1-931836-57-4
Technical Editors: Robert J.Shimonski and Umer Khan Cover Designer:Michael Kavish
Technical Reviewer:Randy Cook Page Layout and Art by:Shannon Tozier
Acquisitions Editor:Catherine B.Nolan Copy Editor: Darlene Bordwell
Developmental Editor:Jonathan Babcock Indexer: Rich Carlson
Distributed by Publishers Group West in the United States and Jaguar Book Group in Canada.
219_sniffer_FM.qxd 6/28/02 2:28 PM Page iv