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At Experian we aim to be leaders; leaders in the
communities we serve, leaders in the quality of the
people who work here, leaders with the products and
services we offer.
That leadership is only possible with an inclusive and empowering People First culture.
In this report you will hear how we are actively working to develop and strengthen that
culture. It is at the heart of our people strategy to attract, grow and empower the best
people in their fields regardless of background or identity. In a world of skills shortages
and workers seeking clear purpose, our strong culture is central to our plans to grow
Experian.
Diversity, equity and inclusion are also key to the work which Experian people do.
We see that people who are able to be themselves at work not only achieve more, they
are innovative and creative. A diverse culture enables the pushing of boundaries for the
benefit of our customers, consumers and wider society.
We know that our people value our culture. Despite the challenges of hiring in the
pandemic and of keeping colleagues connected whilst working remotely, we have
managed to be recognised as a Great Place to Work in the majority of the countries in
which we operate.
This report explains in some detail the energy which the company is investing in DEI. From
Group Operating Committee sponsorship of core initiatives to auditing our practices, from
data gathering to providing global training, we are intent on being leaders in this area.
Our progress in the last year reflects the work we have done to systematise
our DEI initiatives across the company, sharing good practice internally. Our
employee networks are playing an increasing role in helping the organisation
hear about different experiences and the needs of people in underserved
communities.
As a company we are clear that we have work
to do and opportunities to grasp. However, through
our commitment to listening and learning we are
confident we will continue to make progress in
the year ahead.
This has been quite a year
Even though we’re still making our way through the pandemic, thanks to our
teammates, we’ve continued to move at full speed to make some pretty big progress.
Building on the foundation of our culture of inclusion and diversity, we’ve evolved.
Throughout this past year, we’ve launched initiatives to facilitate solutions
for consumers who may not have fair access to financial tools and services.
We’re partnering with nonprofits and organisations that are already serving
underrepresented communities and enhancing the resources they can offer. We’re
showing clients how our data, analysis and fraud protections can help them identify
and develop relationships with potential consumers.
What this means is that we’re now more aligned than ever - that the experience
we want for our team and people is in parallel with how we run our business. Our
commitment to creating a better tomorrow for our people, customers and clients is
setting us up to be the employer of the future. We’re not just about achieving DEI goals
inside our company but helping others do the same.
As part of the Experian family, we continue to support and celebrate each other.
Although we all operate in a flexible working environment these days, the ties amongst
our 20,000+ employees continue to be strong. Our teammates are thriving in an
environment where everyone feels like they can bring their whole selves to work. This
is a testament to all of our employees around the world, who proudly share what that
means to them and the communities we serve.
We strive to ensure everything we do every day helps further the cause of equity for
all. Equity means facilitating access to the people we serve, the products and solutions
that help people achieve their dreams, and the careers that can fulfill their goals.
I’m proud of the Experian team, and the work reflected in this report is wholly
reflective of the commitments we deliver on daily.
I am a fan.
Wil Lewis
Global Chief Diversity, Equity
and Inclusion Officer
Jacky Simmonds
Chief People Officer
