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6 Sigma 标准培训教材-英文ppt.pptx
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6 Sigma 标准培训教材-英文ppt.pptx
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6
6
Overview
•
•
Six Sigma:
Six Sigma:
- A Definition
- A Definition
- Applied to GE
- Applied to GE
- GE Quality Initiative
- GE Quality Initiative
- Why This Approach?
- Why This Approach?
- Origin of Six Sigma
- Origin of Six Sigma
- The “Breakthrough Strategy”
- The “Breakthrough Strategy”
- Arriving at Sigma
- Arriving at Sigma
•
•
Six Sigma Structure
Six Sigma Structure
•
•
Key Concepts & Tools
Key Concepts & Tools
•
•
A Practical Example
A Practical Example
An Overview....Not a lot of Details!!
An Overview....Not a lot of Details!!
6
Overview
“
“
Six Sigma”
Six Sigma”
•
•
If we can’t express what we know in the form of numbers,
If we can’t express what we know in the form of numbers,
we really don’t know much about it.
we really don’t know much about it.
•
•
If we don’t know much about it, we can’t control it.
If we don’t know much about it, we can’t control it.
•
•
If we can’t control it, we are at the mercy of chance.
If we can’t control it, we are at the mercy of chance.
Mikel
Mikel
J. Harry
J. Harry
President & CEO
President & CEO
Six Sigma Academy, Inc.
Six Sigma Academy, Inc.
A Rigorous Method for Measuring & Controlling Our Quality
A Rigorous Method for Measuring & Controlling Our Quality
“...
“...
will bring GE to a whole new level of quality in a fraction of the
will bring GE to a whole new level of quality in a fraction of the
time it would have taken to climb the learning curve on our own.”
time it would have taken to climb the learning curve on our own.”
John F. Welch, Jr.
John F. Welch, Jr.
1995 GE Annual Report
1995 GE Annual Report
6
Overview
What Does “Sigma” Mean?
What Does “Sigma” Mean?
Sigma is a Measure of the Consistency of a Process
Sigma is a Measure of the Consistency of a Process
It (
It (
is Also the 18th Letter in the Greek Alphabet!
is Also the 18th Letter in the Greek Alphabet!
Why Does GE Need A Quality Initiative?
Why Does GE Need A Quality Initiative?
GE Raising The Bar
GE Raising The Bar
–
–
New Goal to be “Best in the World” vs. #1 or #2
New Goal to be “Best in the World” vs. #1 or #2
–
–
Customers are Expecting More, we Must Deliver
Customers are Expecting More, we Must Deliver
–
–
“Ship-and-fix” Approach no Longer Tolerated in the Market
“Ship-and-fix” Approach no Longer Tolerated in the Market
–
–
Aim to Speed Past Traditional Competitors in 5 Years
Aim to Speed Past Traditional Competitors in 5 Years
–
–
Goal Consistent with Reduced Total Costs
Goal Consistent with Reduced Total Costs
We Must Acknowledge Our Vulnerabilities
We Must Acknowledge Our Vulnerabilities
•
•
Poor Quality That Impacts Customers
Poor Quality That Impacts Customers
•
•
Problems with NPI
Problems with NPI
•
•
Too High Internal Costs
Too High Internal Costs
6
Overview
We Need a Major Initiative to Move From
We Need a Major Initiative to Move From
Where we Are to Where we Want to be
Where we Are to Where we Want to be
6
Overview
Why Does GE Need A Quality Initiative?
Why Does GE Need A Quality Initiative?
40%
35%
30%
25%
20%
10%
15%
5%
Cost of Failure (% of Sales)
Cost of Failure (% of Sales)
Defects per Million
Defects per Million
3.4 233 6210 66,807 308,537 500,000
Sigma
Sigma
6
6
5
5
4
4
3
3
2
2
1
1
Estimated Cost of Failure in US Industry is 15% of Sales; Taking
Estimated Cost of Failure in US Industry is 15% of Sales; Taking
GE From a 3
GE From a 3
to a 6
to a 6
Company Will Save ~ $10.5 Billion per Year!
Company Will Save ~ $10.5 Billion per Year!
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