【免费】ESET防病毒系统企业版安装及使用手册3.0版资源-CSDN文库

ESET企业版

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E S E

T NOD32

远

程

管

理

工

具

安装手册

与使用指南

我们保护您的数字世界©

ESET Remote Administrator

ESET Remote Administrator 由 ESET, spol. s r.o.公司开发。

更多信息，请访问 www.eset.com.cn。

不得复制、保存在任何可以提取文件的存储介质，或以电

子、机械、复印、记录、扫描等形式传播。

ESET, spol. s r.o. 保留修改本文描述软件之权利，恕不事

先通知。

官方网站：www.eset.com.cn

技术支持热线：(0755)8301 5850

电邮：[email protected]om.cn

1 入门 ·····································································

2. ERA –客户端/服务器结构 ·································

2.1 ERA 服务器(ERAS ) ···········································

2.1.1 配置要求 ··························································

2.1.2 大型网络中 ERAS 的组织结构 ··························

2.1.3 安装 ·································································

2.1.4 日志 ·································································

2.1.5 配置 ·································································

2.1.6 授权文件 ··························································

2.1.7 服务器记录和数据的存储 ·································

2.2 ERA 控制台(ERAC ) ···········································

3. 网络环境下的其它 ESET 组件 ·····························

3.1 ESET 客户端产品 ···············································

3.2 ESET 配置编辑器 ···············································

3.2.1 配置的分层标示 ················································

3.2.2 关键配置项 ·······················································

3.3．局域网更新服务器-镜像 ·······································

3.3.1 镜像服务器的操作 ············································

3.3.2 更新的类型 ·······················································

3.3.3 如何启动和配置镜像 ········································

4. ESET 远程管理工具控制台详解 ··························

4.1 连接 ERAS ···························································

4.2 ERAC 主界面 ·······················································

4.3 数据的过滤 ··························································

4.3.1 组 ·····································································

4.3.2 过滤器 ······························································

4.3.3 右键菜单 ··························································

4.3.4 视图 ·································································

4.4 ERAC 中的选项卡················································

4.4.1 概述：选项卡与客户端 ·····································

4.4.2 选项卡中的数据和同步 ·····································

4.4.3 客户端选项卡 ···················································

4.4.4 威胁日志选项卡 ···············································

4.4.5 防火墙日志选项卡 ············································

4.4.6 事件日志选项卡 ···············································

4.4.7 扫描日志选项卡 ···············································

4.4.8 任务选项卡 ·······················································

4.4.9 报告选项卡 ·······················································

4.4.1 远程安装选项卡 ···············································

4.5 ERA 控制台的安装 ···········································

4.5.1 连接选项卡 ·······················································

4.5.2 显示/隐藏栏目选项卡 ·····································

4.5.3 颜色选项卡 ·······················································

4.5.4 路径选项卡 ·······················································

4.5.5 日期/时间选项卡 ············································

4.5.6 其它设定选项卡 ··············································

4.6 使用控制台配置 ERA 服务器 ······························

4.6.1 常规选项卡 ·····················································

4.6.2 安全选项卡 ·······················································

4.6.3 服务器维护选项卡 ············································

4.6.4 日志选项卡 ·······················································

4.6.5 副本选项卡 ·······················································

4.6.6 更新 ·································································

4.6.7 其它设定选项卡 ···············································

5. 任务·····································································

5.1 配置任务 ·····························································

5.2 按需扫描任务 ······················································

5.3 立即更新任务 ······················································

6. 安装 ESET 客户端解决方案

·································

6.1 直接安装客户端解决方案时使用的命令行参数 ····

6.2 安装方法 ·····························································

6.2.1 通过预设 XML 配置文件直接安装 ····················

6.2.2 远程安装概要 ···················································

6.2.3 远程推送安装 ···················································

6.2.4 登录 / 电子邮件远程安装 ·······························

6.2.5 自定义远程安装 ···············································

6.3．详解 einstaller.exe 安装向导 ································

6.4 避免重复安装 ······················································

6.5 安装过程 – 错误信息 ········································

6.5.1 远程安装的诊断 ················································

7. ESET 远程管理员版本、镜像服务器和 ESET 客户

端解决方案的部署环境 ····················································

7.1 小型网络 – 1台 ERA 服务器，1 台镜像服务器 ·

7.1.1 安装 HTTP 镜像服务器 ····································

7.1.2 安装 ERA 服务器 ··············································

7.1.3 安装 ERA 控制台 ··············································

7.1.4 在当前网络工作站上执行远程安装 ···················

7.1.5 在当前网络之外的笔记本电脑上执行远程安装 ·

7.2 设有远程分支机构的公司 – 2台 ERA 服务器，2

台镜像服务器 ··································································

7.2.1 总部的部署 ·······················································

7.2.2

分支机构：安装 ERA 服务器 ····························

7.2.3 分支机构：安装 HTTP 镜像服务器 ··················

7.2.4 子网：远程安装至客户端 ·································

8. 提示及诀窍 ··························································

8.1 客户端 XML 配置文件的导出和其它功能 ············

8.2 笔记本电脑和移动设备复合更新 ··························

8.3 移除当前配置文件 ···············································

8.4 计划任务设置 ······················································

8.5 自定义安装包 ······················································

y 安装客户机 (ESET NOD32 防病毒、ESET NOD32 安全套装、ESET 服务器版等等)。

注意：本文档中的某些部分将使用系统变量来代替文件或文件夹的具体位置：

%ProgramFiles% = C:\Program Files

（通常情况下）

%ALLUSERSPROFILE% =C:\Documents and Settings\All Users

（通常情况下）

2. ERA –客户机/服务器构架

严格的说来，ESET 远程管理工具由两个分开的组件构成：ERA 服务器(ERAS )和 ERA 控制台(ERAC )。您可以在您

的网络上运行无数个 ERA 服务器和客户端，因为在他们的使用在许可证协议中没有限制。唯一有限制的，是您所安装

的 ERA 可管理的客户端总量(见 2.1.6 节，“许可证书”)。

2.1 ERA 服务器 (ERAS)

该服务的主要任务是采集客户端信息并向其发送各种请求。这些请求由 ERA 控制台(ERAC)发出，涉及内容包括配置任

务、远程安装等。

ERA 服务器是连接 ERA 控制台和客户端之间的纽带 - 所有信息在到达向客户端或 ERA 控制台前，都会在这里得到处

理、修改和维护。

2.1.1 系统要求

ERAS 需要基于 Microsoft Windows NT 内核操作系统(NT4、XP、2003、Vista )的支持。 Microsoft Windows 的服务器

版本并不是 ERAS 运行所必需的。安装 ERAS 的电脑应始终在线，并且可以通过网络被以下各方所访问：

y 客户端 (通常是工作站)

安装有 ERA 控制台的个人电脑

y 其它 ERAS 实例（如同步）

下表列出了 ERAS 安装后可能产生的网络通信。进程 era.exe 监听于 TCP 端口 2222、2223、2224 和 2846 上。其它

通讯将通过系统进程发起（例如‘TCP/IP 上的 NetBIOS’）。

协

议

端

口

描

述

TCP 2222（ERAS 监听中）客户端与 ERA 间的通讯

TCP 2223（ERAS 监听中） ERAC 与 ERAS 间的通讯

TCP 2221（ERAS 监听中）默认状态下 ERAS（HTTP 协议），内置的镜像功能利用该端口提供升级文

件。

如果要使用 ERAS 程序的全部功能，则需要打开以下网络端口。

协

议

端

口

描

述

TCP 2224（ERAS 监听中）用于远程安装时 einstaller.exe 与 ERAS 间的通信

TCP 2846（ERAS 监听中）用于同步 ERAS

TCP 139（ERAS 的目标端口）用于推送安装中使用 ADMIN$共享，以便将远程安装向导 einstaller.exe 发

送至客户端。

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