JAVA 企业CRM客户关系管理系统(Struct+Spring+Ibatis)

package com.crm.custservice; import java.io.ByteArrayOutputStream; import java.io.FileOutputStream; import java.io.IOException; import java.io.InputStream; import java.io.OutputStream; import java.io.PrintWriter; import java.lang.reflect.InvocationTargetException; import java.util.List; import javax.servlet.http.HttpServletRequest; import javax.servlet.http.HttpServletResponse; import org.apache.commons.beanutils.BeanUtils; import org.apache.struts.action.ActionForm; import org.apache.struts.action.ActionForward; import org.apache.struts.action.ActionMapping; import org.apache.struts.upload.FormFile; import org.springframework.context.ApplicationContext; import org.springframework.web.struts.DispatchActionSupport; import com.crm.custinfo.ICustInfoDAO; import com.crm.custinfo.po.CustInfo; import com.crm.custservice.po.CustService; import com.crm.mydict.IMyDictDAO; import com.crm.user.IUserDAO; import com.crm.user.po.UserInfo; public class CustServiceAction extends DispatchActionSupport { public ActionForward insert(ActionMapping mapping, ActionForm form, HttpServletRequest request, HttpServletResponse response) { CustServiceForm custServiceForm = (CustServiceForm) form;// TODO // Auto-generated // method // stub FormFile file = custServiceForm.getFile_name(); String filename = file.getFileName(); ApplicationContext context = this.getWebApplicationContext(); ICustServiceDAO dao = (ICustServiceDAO) context .getBean("custservicedao"); CustService custService = new CustService(); custService.setCust_id(custServiceForm.getCust_id()); custService.setEmployee_id(custServiceForm.getEmployee_id()); custService.setContent(custServiceForm.getContent()); custService.setService_type(custServiceForm.getService_type()); custService.setFile_name(filename); dao.addCustService(custService); try { InputStream stream = file.getInputStream(); // 把文件读入 String filePath = this.getServletContext().getRealPath("/upload"); // 上传到指定的upload包中 ByteArrayOutputStream baos = new ByteArrayOutputStream(); OutputStream bos = new FileOutputStream(filePath + "/" + file.getFileName()); // 建立一个上传文件的输出流 System.out.println(filePath+"/"+file.getFileName()); int bytesRead = 0; byte[] buffer = new byte[8192]; while ((bytesRead = stream.read(buffer, 0, 8192)) != -1) { bos.write(buffer, 0, bytesRead);// 将文件写入服务器 } bos.close(); stream.close(); } catch (Exception e) { } String msg = ""; if("1".equals(custService.getService_type())){ msg="成功增加客客户服务内容"; } if("2".equals(custService.getService_type())){ msg="成功增加客户投诉内容"; } try { PrintWriter out = response.getWriter(); out .println("<script language='javascript'>alert('"+msg+"!');location.href='" + request.getContextPath() + "/manage/custinfo.do?paramtype=querylist&stype="+custService.getService_type() //+ request.getParameter("service_type") + "';</script>"); } catch (IOException e) { // TODO Auto-generated catch block e.printStackTrace(); } return null; } public ActionForward initinsert(ActionMapping mapping, ActionForm form, HttpServletRequest request, HttpServletResponse response) { CustServiceForm custServiceForm = (CustServiceForm) form;// TODO // Auto-generated // method // stub custServiceForm.setParamtype("insert"); String type = request.getParameter("type"); if ("serv".equals(type)) { custServiceForm.setService_type("1"); } else if ("fault".equals(type)) { custServiceForm.setService_type("0"); } ApplicationContext context = this.getWebApplicationContext(); ICustServiceDAO dao = (ICustServiceDAO) context .getBean("custservicedao"); ICustInfoDAO custdao = (ICustInfoDAO) context.getBean("custinfodao"); CustInfo custInfo = custdao.getCustInfo(Integer .parseInt(custServiceForm.getId())); UserInfo userinfo = (UserInfo) request.getSession() .getAttribute("user"); System.out.println("userinfo.getEmployee_name()=" + userinfo.getEmployee_name()); custServiceForm.setEmployee_id(userinfo.getId()); custServiceForm.setEmployee_name(userinfo.getEmployee_name()); custServiceForm.setCust_name(custInfo.getCust_name()); custServiceForm.setCust_id(custInfo.getId().toString()); custServiceForm.setTelephone(custInfo.getTelephone()); CustService custService = new CustService(); custService.setCust_id(custServiceForm.getId()); custService.setService_type(custServiceForm.getService_type()); List list = dao.getCustServList(custService, request); request.setAttribute("custservlist", list); request.setAttribute("custInfoForm", custInfo); addTypeList(request); return mapping.findForward("custservadd"); } public ActionForward custServ(ActionMapping mapping, ActionForm form, HttpServletRequest request, HttpServletResponse response) { CustServiceForm custServiceForm = (CustServiceForm) form;// TODO // Auto-generated // method // stub ApplicationContext context = this.getWebApplicationContext(); ICustServiceDAO dao = (ICustServiceDAO) context .getBean("custservicedao"); ICustInfoDAO custdao = (ICustInfoDAO) context.getBean("custinfodao"); CustInfo custInfo = custdao.getCustInfo(Integer .parseInt(custServiceForm.getId())); List servList = dao.getCustServListByEmployId(Integer .parseInt(custServiceForm.getId())); request.setAttribute("custInfo", custInfo); request.setAttribute("servList", servList); return mapping.findForward("custservlist"); } public ActionForward list(ActionMapping mapping, ActionForm form, HttpServletRequest request, HttpServletResponse response) { CustServiceForm custServiceForm = (CustServiceForm) form;// TODO // Auto-generated // method // stub ApplicationContext context = this.getWebApplicationContext(); ICustServiceDAO dao = (ICustServiceDAO) context .getBean("custservicedao"); CustService custService = new CustService(); try { BeanUtils.copyProperties(custService, custServiceForm); } catch (IllegalAccessException e) { e.printStackTrace(); } catch (InvocationTargetException e) { e.printStackTrace(); } UserInfo userinfo = (UserInfo)request.getSession().getAttribute("user"); if("SUPPORT".equals(userinfo.getPost()) ){//客服人员只能看到自己的客户,投诉 客服,短信使用 custService.setEmployee_id(userinfo.getId()); } addTypeList(request); if("3".equals(custServiceForm.getService_type())){//我的客户投诉 custService.setService_type("2"); } List list = dao.getCustServList(custService, request); request.setAttribute("custservlist", list); if("1".equals(custServiceForm.getService_type())){ return mapping.findForward("custservlist"); }else{ return new ActionForward("/manage/custservice/mycustcomplaintlist.jsp"); } } public ActionForward detail(ActionMapping mapping, ActionForm form, HttpServletRequest request, HttpServletResponse response) { CustServiceForm custServiceForm = (CustServiceForm) form;// TODO ApplicationContext context = this.getWebApplicationContext(); ICustServiceDAO dao = (ICustServiceDAO) context .getBean("custservicedao"); addTypeList(request); ICustInfoDAO custdao = (ICustInfoDAO) context.getBean("custinfodao"); CustInfo custInfo = custdao.getCustInfo(Integer .parseInt(custServiceForm.getId())); UserInfo userinfo = (UserInfo) request.getSession() .getAttribute("user"); System.out.println("userinfo.getEmployee_name()=" + userinfo.getEmployee_name()); custServiceForm.setEmployee_id(userinfo.getId()); custServiceForm.setEmployee_name(userinfo.getEmployee_name()); custServiceForm.setCust_name(custInfo.getCust_name()); custServiceForm.setCust_id(custInfo.getId().toString()); C