EGI+BASIC+configuration

Expert Guided Implementation

Basic Configuration (SP 18 – 25)

22.11.2010

Christian Eichberger

Day One Agenda

 Expert Guided Implementation Methodology

 Motivation

 Check of Prerequisites

activation and usage of specific SAP Solution Manager

scenarios to get the most out of Enterprise Support.

 During Expert Guided Implementation the customer receives

direct guidance from an SAP Solution Manager Scenario

Expert and is not alone with configuration guides.

© SAP 2010 / Page 3

customers how to implement a scenario

© SAP 2010 / Page 4

How to get help

During the execution part you have direct access to the Expert via telephone

number to solve questions quickly. Please ensure that the R/3 support

connection is open that we can logon to your system.

Christian.Eichberger@sap.com

+49 (0)3591 380 2701

© SAP 2010 / Page 5