Business Value
Component Value
Infrastructure Value
Services &
Software
Server/Storage
Clients
Delivering business value through process
innovation, application enablement and integration
Global Business Services
Enabling business transformation
through the running of advanced,
optimized IT environments
Helping clients architect and
run their own infrastructure
Strategic Outsourcing,
Application Management
and Utility Services
Integrated Technology Services
The Role of Services in IBM’s Strategy
The Role of Services in IBM’s Strategy
