AgilePoint bridges the .NET BPM Divide
Cellcom uses AgilePoint to automate the order process for landline communications and technical inquiries from clients, and to develop cross- functional processes across its existing billing and SAP systems. It reports that with AgilePoint, SharePoint and Visio, it's capable of developing between eight and 11 processes a year, and says that the combined platform is over 50% more efficient in terms of time and development costs than using its traditional IT systems for process automation. Daisy Brand reported that its first process-improvement project for accounts receivable using AgilePoint provided full ROI payback, and that subsequent projects contributed to overall cost reduction. Caja Duero uses AgilePoint BPM Suite to develop automated workflows for its ISO 20000 IT services management processes, and monitor and manage their performance. AgilePoint also has a strong market presence in the telecommunications and technology markets, claiming NEC, BT, Siemens and Toshiba as clients.
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