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Information Storage and Management
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Information Storage and Management
Storing, Managing, and Protecting Digital Information
COMPUTERS/
Networking/General
Visit our website at www.wiley.com/compbooks.
http://education.emc.com/ismbook
Storing, Managing, and Protecting Digital Information
Information
Storage and
Management
EMC Education Services
• Challenges and solutions for data storage and data management
• Intelligent storage systems
• Storage networking (FC-SAN, IP-SAN, NAS)
• Backup, recovery, and archive (including CAS)
• Business continuity and disaster recovery
• Storage security and virtualization
• Managing and monitoring the storage infrastructure
EMC Corporation (NYSE: EMC) is the world’s leading developer and provider of information infrastructure technology and solutions
that enable organizations of all sizes to transform the way they compete and create value from their information. Information about
EMC’s products and services can be found at www.EMC.com.
Information Storage and Management
Storing, Managing, and Protecting Digital Information
Managing and securing information is critical to business success. While information storage and management used
to be a relatively straightforward and routine operation in the past, today it has developed into a highly mature and
sophisticated pillar of information technology. Information storage and management technologies provide a variety of
solutions for storing, managing, networking, accessing, protecting, securing, sharing, and optimizing information.
To keep pace with the exponential growth of information and the associated increase in sophistication and complexity of
information management technology, there is a growing need for skilled information management professionals. More
than ever, IT managers are challenged with employing and developing highly skilled information storage professionals.
This book takes an open approach in explaining concepts, principles, and deployment considerations across all tech-
nologies that are used for storing and managing information, rather than any specifi c product. It gives insight into:
EMC Proven Professional is the premier certifi cation program in the information
storage and management industry. Being proven means investing in yourself
and formally validating your knowledge, skills, and expertise by the industry’s
most comprehensive learning and certifi cation program.
This book helps you prepare for Information Storage and Management exam E20-001 leading
to EMC Proven Professional Associate certifi cation. Please visit http://education.emc.com
for details.
94215ffirs.indd 1 2/20/09 2:49:34 PM
Information Storage
and Management
Storing, Managing, and Protecting
Digital Information
Edited by
G. Somasundaram
Alok Shrivastava
EMC Education Services
94215ffirs.indd 1 2/20/09 2:49:34 PM
Information Storage and Management
Published by
Wiley Publishing, Inc.
10475 Crosspoint Boulevard
Indianapolis, IN 46256
www.wiley.com
Copyright © 2009 by EMC Corporation
Published by Wiley Publishing, Inc., Indianapolis, Indiana
Published simultaneously in Canada
ISBN: 978-0-470-29421-5
Manufactured in the United States of America
10 9 8 7 6 5 4 3 2 1
No part of this publication may be reproduced, stored in a retrieval system or transmitted in any form or
by any means, electronic, mechanical, photocopying, recording, scanning or otherwise, except as permitted
under Sections 107 or 108 of the 1976 United States Copyright Act, without either the prior written permission
of the Publisher, or authorization through payment of the appropriate per-copy fee to the Copyright Clearance
Center, 222 Rosewood Drive, Danvers, MA 01923, (978) 750-8400, fax (978) 646-8600. Requests to the Publisher
for permission should be addressed to the Legal Department, Wiley Publishing, Inc., 10475 Crosspoint Blvd.,
Indianapolis, IN 46256, (317) 572-3447, fax (317) 572-4355, or online at www.wiley.com/go/permissions.
Limit of Liability/Disclaimer of Warranty: The publisher and the author make no representations or war-
ranties with respect to the accuracy or completeness of the contents of this work and specifically disclaim all
warranties, including without limitation warranties of fitness for a particular purpose. No warranty may be
created or extended by sales or promotional materials. The advice and strategies contained herein may not
be suitable for every situation. This work is sold with the understanding that the publisher is not engaged in
rendering legal, accounting, or other professional services. If professional assistance is required, the services
of a competent professional person should be sought. Neither the publisher nor the author shall be liable for
damages arising herefrom. The fact that an organization or Web site is referred to in this work as a citation
and/or a potential source of further information does not mean that the author or the publisher endorses the
information the organization or Web site may provide or recommendations it may make. Further, readers
should be aware that Internet Web sites listed in this work may have changed or disappeared between when
this work was written and when it is read.
For general information on our other products and services please contact our Customer Care Department
within the United States at (800) 762-2974, outside the United States at (317) 572-3993 or fax (317) 572-4002.
Library of Congress Cataloging-in-Publication Data is available from the publisher.
Trademarks: Wiley and the Wiley logo are trademarks or registered trademarks of John Wiley & Sons, Inc.
and/or its affiliates, in the United States and other countries, and may not be used without written permission.
All other trademarks are the property of their respective owners. Wiley Publishing, Inc. is not associated with
any product or vendor mentioned in this book.
Wiley also publishes its books in a variety of electronic formats. Some content that appears in print may not
be available in electronic books.
EMC
2
, EMC, EMC Centera, EMC ControlCenter, AdvantEdge, AlphaStor, ApplicationXtender, Avamar, Captiva,
Catalog Solution, Celerra, Centera, CentraStar, ClaimPack, ClaimsEditor, ClaimsEditor Professional, CLARalert,
CLARiiON, ClientPak, CodeLink, Connectrix, Co-StandbyServer, Dantz, Direct Matrix Architecture, Dis-
kXtender, DiskXtender 2000, Document Sciences, Documentum, EmailXaminer, EmailXtender, EmailXtract,
eRoom, Event Explorer, FLARE, FormWare, HighRoad, InputAccel, Invista, ISIS, Max Retriever, Navisphere,
NetWorker, nLayers, OpenScale, PixTools, Powerlink, PowerPath, Rainfinity, RepliStor, ResourcePak, Retrospect,
Smarts, SnapShotServer, SnapView/IP, SRDF, Symmetrix, TimeFinder, VisualSAN, Voyence, VSAM-Assist,
WebXtender, where information lives, xPression, xPresso, Xtender, and Xtender Solutions are registered trade-
marks and EMC LifeLine, EMC OnCourse, EMC Proven, EMC Snap, EMC Storage Administrator, Acartus,
Access Logix, ArchiveXtender, Atmos, Authentic Problems, Automated Resource Manager, AutoStart, Auto-
Swap, AVALONidm, C-Clip, Celerra Replicator, CenterStage, CLARevent, Codebook Correlation Technology,
Common Information Model, CopyCross, CopyPoint, DatabaseXtender, Digital Mailroom, Direct Matrix, EDM,
E-Lab, eInput, Enginuity, FarPoint, FirstPass, Fortress, Global File Virtualization, Graphic Visualization, Infini-
Flex, InfoMover, Infoscape, InputAccel Express, MediaStor, MirrorView, Mozy, MozyEnterprise, MozyHome,
MozyPro, OnAlert, PowerSnap, QuickScan, RepliCare, SafeLine, SAN Advisor, SAN Copy, SAN Manager,
SDMS, SnapImage, SnapSure, SnapView, StorageScope, SupportMate, SymmAPI, SymmEnabler, Symmetrix
DMX, UltraFlex, UltraPoint, UltraScale, Viewlets, Virtual Provisioning, and VisualSRM are trademarks of EMC
Corporation. All other trademarks used herein are the property of their respective owners. © Copyright 2009
EMC Corporation. All rights reserved. Published in the USA. 01/09
94215ffirs.indd 2 2/20/09 2:49:34 PM
iii
G Somasundaram (Somu) is a graduate from the Indian Institute of Technology
in Mumbai, India, and has over 22 years of experience in the IT industry, the
last 10 with EMC Corporation. Currently he is director, EMC Global Services,
leading worldwide industry readiness initiatives. Somu is the architect of EMC’s
open storage curriculum, aimed at addressing the storage knowledge “gap”
that exists in the IT industry. Under his leadership and direction, industry
readiness initiatives, such as the EMC Learning Partner and Academic Alliance
programs, continue to experience significant growth and educate thousands of
students worldwide on information storage and management technologies. Key
areas of Somu’s responsibility include guiding a global team of professionals,
identifying and partnering with global IT education providers, and setting the
overall direction for EMC’s industry readiness initiatives. Prior to his current
role, Somu held various managerial and leadership roles with EMC as well as
other leading IT vendors.
Alok Shrivastava is senior director, EMC Global Services and has focused
on education since 2003. Alok is the architect of several of EMC’s successful
education initiatives including the industry leading EMC Proven Professional
program, industry readiness programs such as EMC’s Academic Alliance, and
most recently this unique and valuable book on information storage technology.
Alok provides vision and leadership to a team of highly talented experts and
professionals that develops world-class technical education for EMC’s employ-
ees, partners, customers, and other industry professionals. Prior to his success
in education, Alok built and led a highly successful team of EMC presales
engineers in Asia-Pacific and Japan. Earlier in his career, Alok was a systems
manager, storage manager, and a backup/restore/disaster recovery consultant
working with some of the world’s largest data centers and IT installations. He
holds dual Masters degrees from the Indian Institute of Technology in Mumbai,
India, and the University of Sagar in India. Alok has worked in information
storage technology and has held a unique passion for this field for most of his
25-plus year career in IT.
About the Editors
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