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主动性是指个人主动提高他人和/或环境的意义的趋势,例如员工主动提出解决方案,积极寻求工作反馈和积极创新。 积极主动对于员工和组织的发展非常重要。 自从国内学者刘密等人和胡庆等人分别于2007年和2011年回顾了有关员工的主动型人格和积极行为的相关研究以来,其他国内学者已在国内外知名杂志上发表了相关员工的文章。 数十项积极的研究基于不同的理论观点。 本文首先回顾了主动性的建构,度量和研究方法的发展,然后从个人特征和行为过程两个角度分析了主动性的形成和机理,并提出了未来研究的方向和前景。
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Open Journal of Social Sciences, 2020, 8, 211-230
https://www.scirp.org/journal/jss
ISSN Online: 2327-5960
ISSN Print: 2327-5952
DOI:
10.4236/jss.2020.82017 Feb. 28, 2020 211
Open Journal of Social Sciences
A Review and Prospects of
Literature on Proactivity
Huishan Zhang
Jinan University, Guangzhou, China
Abstract
Proactivity refers to the tendency of individuals to proactively promote the
meaning of others and/or the environment, such as employees proactively
proposing solutions, actively seeking job feedback, and actively innovating.
Proactivity is very important for the development of employees and organiz
a-
tions. Since the domestic scholars Liu Mi and others and Hu Qing and others
have reviewed the relevant research on employee’
s proactive personality and
proactive behavior in 2007 and 2011 resp
ectively, other domestic scholars
have published relevant employees in well-
known journals at home and
abroad. Dozens of proactive research are based on different theoretical per
s-
pectives. This paper firstly reviews the development of proactivity’s constru
c-
tion, measurement and research methods, then analyzes the formation and
mechanism of proactivity based on two perspectives of personal characteri
s-
tics and behavior process, and further proposes the direction and prospect of
future research.
Keywords
Proactivity, Proactive Personality, Proactive Behavior, Approach-
Avoidance
Framework
1. Introduction
Proactivity refers to the tendency of an individual to take an active role in pro-
moting others and/or the environment (Bateman & Crant, 1993; Grant & Ash-
ford, 2008). For example, employees spontaneously solve problems, proactively
propose ideas to improve the status quo of the organization, proactively seek in-
formation about work and the organization, proactively solicit feedback on work
and performance, proactively engage in social activities, proactively propose in-
novative ideas, etc. (Grant & Ashford, 2008; Parker, Williams, & Turner, 2006;
How to cite this paper:
Zhang, H. S.
(20
20). A Review and Prospects of Litera-
ture on Proactivity
.
Open Journal of Social
Sciences
, 8,
211-230.
https://doi.org/10.4236/jss.2020.82017
Received:
January 14, 2020
Accepted:
February 25, 2020
Published:
February 28, 2020
Copyright ©
2020 by author(s) and
Scientific
Research Publishing Inc.
This work is licensed under the Creative
Commons Attribution International
License (CC BY
4.0).
http://creativecommons.org/licenses/by/4.0/
Open Access
H. S. Zhang
DOI:
10.4236/jss.2020.82017 212
Open Journal of Social Sciences
Morrison, 1993a, 1993b; Ashford, 1986; Ashford & Black, 1996; Van Dyne & Le-
Pine, 1998). Proactivity is not only conducive to the personal development of
employees, such as improving employee performance, promoting career success,
obtaining clear role positioning, better job satisfaction, and enhancing employee
creativity (Parker & Collins, 2010; Saks, Gruman, & Cooper-Thomas, 2011; Kim,
Hon, & Crant, 2009; Kim, Hon, & Lee, 2010) and also key factors that determine
the success of an organization and its competitive advantage (Crant, 2000; Grif-
fin, Neal, & Parker, 2007, Frese, Kring, Soose, & Zempel, 1996; Parker, 2000).
Therefore, it has been paid more and more attention by researchers and managers.
Since Crant published a literature review on active behavior in 2000 (Crant,
2000), the proactivity of employees has become a hot topic in the field of orga-
nizational behavior. From the domestic point of view, Liu Mi and Hu Qing and
other domestic scholars combed the two key concepts of employee proactivity in
2007 and 2011 respectively, i.e. proactive personality and proactive behavior.
These reviews are helpful for scholars to further understand the research status
of employee initiative, find the shortcomings in the research, and continue to
promote the theoretical development in this field (Liu, Long, & Zu, 2007; Hu,
Wang, Zhang, Cheng, & Sun, 2011; Mao & Sun, 2013). Since then, domestic
scholars have published dozens of papers based on different theoretical perspec-
tives on employee proactivity research in well-known journals at home and
abroad. However, the development of these researches based on different pers-
pectives and the lack of connection between them are not conducive to the
comparison and integration of research results in this field. Therefore, it is ne-
cessary for us to further sort out, especially to discuss the theoretical perspectives
of existing researches and the shortcomings of the current theoretical basis,
which will help scholars to systematically understand the theoretical research in
this field so as to adjust the research direction and focus in the future.
So, what are the new developments of these researches in the related construc-
tion and measurement in recent years? What are the main theoretical perspec-
tives to solve the new problems? What other important issues have not been ful-
ly explored? What are the new trends of future research? In order to answer
these key questions, so as to help researchers promote the further development
of employee initiative research, we try to systematically comb the current re-
search results of employee initiative from three aspects: construction, measure-
ment and research methods, research perspective and related theories, and point
out the future development direction for researchers on this basis.
2. The Development of Construct, Measurement
and Research Methods
2.1. The Development of Research Constructs
The characteristics and behaviors of proactivity reflect the complementary ten-
dencies and actions taken by individuals to shape themselves and their environ-
ment (for example, Bateman & Crant, 1993; Grant & Ashford, 2008). Research-
H. S. Zhang
DOI:
10.4236/jss.2020.82017 213 Open
Journal of Social Sciences
ers mainly focus on proactive personality and proactive behavior. Proactivity
personality refers to a stable behavioral tendency that individuals actively influ-
ence the surrounding environment (Bateman & Crant, 1993). Individuals with
proactive personality spontaneously create favorable environmental conditions
to improve work performance rather than passively respond to the environment
(Seibert, Crant, & Kraimer, 1999). For a long time, scholars believe that proac-
tive personality is a stable personality, which is not easily changed by the envi-
ronment (Fugate, Prussia, & Kinicki, 2012; Luthans, Avolio, Walumbwa, & Li,
2005). However, some scholars have realized that personality has plasticity
(Baltes, 1997; Caspi, Roberts, & Shiner, 2005; Scollon & Diener, 2006).
Proactive behavior refers to employees’ initiative to improve the current en-
vironment or create a new environment, actively challenge the current situation,
rather than passively adapt to the current environment (Crant, 2000). The spe-
cific proactive behavior in work is that employees actively ask for feedback on
work and performance, take the initiative to help others, and actively innovate
(Ashford, 1986; Spitzmuller & Van Dyne, 2013; Vashdi, Bamberger, & Erez,
2013; Parker et al., 2006). However, in different cultural background, the specific
performance of employees’ proactive behavior is different. For example, em-
ployees in a high power distance culture are more sensitive to authority, and
they are more likely to be influenced by authority (for example, excluded by
leaders and colleagues) than people in an individualistic culture. In this cultural
context, employees’ proactive behaviors are limited, and even do not involve the
challenge status quo in the above definition (Gong, Cheung, Wang, & Huang,
2012). In addition, employees in different career may be more inclined to dif-
ferent proactive behaviors due to individual differences in life cycle (Kanfer &
Ackerman, 2004). For example, the initiative of junior employees is more in-
clined to optimize performance, while senior employees are more concerned
about how to minimize the loss (Freund, 2006). Therefore, some scholars sug-
gest that we should grasp its essential characteristics in the research, instead of
focusing on various specific manifestations (Grant & Ashford, 2008). In addi-
tion, most scholars study the initiative behavior from the individual level. How-
ever, since 1999, some scholars have been exploring the initiative behavior at the
team level (Kirkman & Rosen, 1999; Tesluk & Mathieu, 1999). Some scholars de-
fine team level proactivity as actions initiated by the team and focused on the
future to change the external environment or internal state of the team (Erkutlu
& Chafra, 2012). The team’s initiative behavior includes: the team actively in-
troduces new working methods, actively prevents problems, not only passively
responds to existing problems (Williams, Parker, & Turner, 2010). Some indi-
vidual proactive behaviors (such as employee voice behavior) can also occur at
the team level (Li, Liao, Tangirala, & Firth, 2017). However, because the main
body of team initiative behavior is team or organization, it is difficult to imple-
ment such behavior by virtue of personal strength, so most of team proactive
behavior cannot be completed at the individual level.
H. S. Zhang
DOI:
10.4236/jss.2020.82017 214
Open Journal of Social Sciences
2.2. Development of Measurement and Research Methods
In recent years, most scholars use questionnaire survey to measure the proactiv-
ity of employees, and most of them use self-report to collect data.
In terms of measurement tools, researchers mainly measure the degree of em-
ployees’ proactivity from two aspects of personal characteristics and behavior
process, that is, measuring the degree of employees’ proactive personality and
measuring the frequency of proactive behavior to collect data. In terms of per-
sonal characteristics, Bateman and Crant (1993) developed a one-dimensional
initiative personality scale with 17 items, such as “I’m always looking for better
working methods”. Later scholars mostly used various simple versions of the
scale. For example, Seibert et al. (1999) simplified the original scale with ten
items in 1999. For example, “if I believe something, I will overcome difficulties
and obstacles to achieve it”. Other scholars adopted the simplified version of six
items in 2005 by Claes et al. (2005), the sample items include: “this employee is
always looking for a better way to complete the work”, etc. These scales all reflect
the degree of employees’ initiative by asking the subjects’ preference degree in
the initiative events.
In the aspect of behavior process, scholars mostly use the proactive behavior
scale developed by Griffin et al. (2007). The scale includes 9 items at three levels:
individual, department and organization (Strauss, Parker, & O’Shea, 2017; Yang
et al., 2016). Examples of individual level initiatives such as “using better me-
thods to complete core tasks”; examples of department level initiatives such as
“developing new methods or improving original methods to help your team to
complete tasks efficiently”; examples of department level initiatives such as
“proposing to make internal work of the organization more efficient” The way of
completion, etc. Some scholars selected eight items of specific proactive beha-
viors such as information seeking, such as “how often do you communicate with
colleagues and supervisors on work-related topics in a week” (Major, Turner, &
Fletcher, 2006; Saks et al., 2011); three items of problem prevention, such as
“subordinates’ thoughts” Test the frequency of how to prevent the same problem
from happening again; take charge of the three item scale of behavior, such as
“subordinates try to propose solutions to urgent problems in the organization”.
In general, these scales show the degree of employees’ initiative by measuring the
frequency of the proactivity.
Whether it is measured from the perspective of personal characteristics or
behavior process, it is focused on the proactivity of employees. In recent years,
with the rise of team proactivity research, some scholars began to directly meas-
ure team level proactivity (Wu & Wang, 2015). Using the team level proactivity
scale developed by Baer and Frese (2003), the team leaders evaluate the whole
team and directly obtain data on team proactivity. However, most team level da-
ta are still aggregated from individual proactivity to team level, not really meas-
ured from team level. Team proactive behavior is a kind of collective behavior
tendency, in other words, it is about the behavior of the team as a collective, ra-
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