Copyright © 1995-2015 SolarWinds Worldwide, LLC. All rights reserved worldwide.
No part of this document may be reproduced by any means nor modified,
decompiled, disassembled, published or distributed, in whole or in part, or translated
to any electronic medium or other means without the written consent of SolarWinds.
All right, title, and interest in and to the software and documentation are and shall
remain the exclusive property of SolarWinds and its respective licensors.
SOLARWINDS DISCLAIMS ALL WARRANTIES, CONDITIONS OR OTHER
TERMS, EXPRESS OR IMPLIED, STATUTORY OR OTHERWISE, ON
SOFTWARE AND DOCUMENTATION FURNISHED HEREUNDER INCLUDING
WITHOUT LIMITATION THE WARRANTIES OF DESIGN, MERCHANTABILITY
OR FITNESS FOR A PARTICULAR PURPOSE, AND NONINFRINGEMENT. IN
NO EVENT SHALL SOLARWINDS, ITS SUPPLIERS, NOR ITS LICENSORS BE
LIABLE FOR ANY DAMAGES, WHETHER ARISING IN TORT, CONTRACT OR
ANY OTHER LEGAL THEORY EVEN IF SOLARWINDS HAS BEEN ADVISED OF
THE POSSIBILITY OF SUCH DAMAGES.
The SOLARWINDS and SOLARWINDS & Design marks are the exclusive property
of SolarWinds Worldwide, LLC and its affiliates, are registered with the U.S. Patent
and Trademark Office, and may be registered or pending registration in other
countries. All other SolarWinds trademarks, service marks, and logos may be
common law marks, registered or pending registration in the United States or in
other countries. All other trademarks mentioned herein are used for identification
purposes only and may be or are trademarks or registered trademarks of their
respective companies.
Last revised: 7/15/2015
About SolarWinds
SolarWinds, Inc develops and markets an array of IT management, monitoring, and
discovery tools to meet the diverse requirements of today’s IT management and
consulting professionals. SolarWinds products continue to set benchmarks for
quality and performance and have positioned the company as the leader in IT
management and discovery technology. The SolarWinds customer base includes
over 85 percent of the Fortune 500 and customers from over 170 countries. Our
global business partner distributor network exceeds 100 distributors and resellers.
Conventions
The documentation uses consistent conventions to help you identify items
throughout the printed and online library.
Convention Specifying
Bold
Window items, including buttons and fields
Italics
Book and CD titles, variable names, new terms
Fixed font
File and directory names, commands and code
examples, text typed by you
Straight brackets, as
in [value]
Optional command parameters
Curly braces, as in
{value}
Required command parameters
Logical OR, as in
value1|value2
Exclusive command parameters where only one of the
options can be specified
Serv-U documentation library
The following documents are included in the Serv-U File Server documentation
library:
Document Purpose
Administrator
Guide
Provides detailed setup, configuration, and conceptual
information.
Evaluation
Guide
Provides an introduction to Serv-U features and instructions for
installation and initial configuration.
Release
Notes
Provides late-breaking information, known issues, and updates.
The latest Release Notes can be found at
http://www.solarwinds.com.
Technical support
Have a question and need more help? SolarWinds offers a variety of technical
support options. For current product support policies, please refer to the Serv-U Help
Desk.
Users who purchased their copy of Serv-U from an official reseller are referred back
to their reseller for support. Telephone technical support is available.
Free email support
Free technical support is available through email to users with active maintenance.
We ask that all users submit their inquiries to http://www.Serv-U.com/support/ for
technical support requests.
Knowledge base
Our knowledge base is a dynamic support tool that you can use to research
solutions to your questions and problems. Nearly every technical question posed to
our technical support team is answered here. The knowledge base can provide
immediate, informative, step-by-step answers with screenshots to your questions.
Visit http://www.Serv-U.com/kb/ to get answers now.
Sales support
Sales questions relative to the Serv-U File Server software should be directed to:
http://www.Serv-U.com/sales/. Sales representatives can also be reached by calling
SolarWinds at +1 (855) 498-4154.
Technical support options are subject to change without notice at the discretion of
SolarWinds.
Contacting SolarWinds
If you have lost your registration ID, visit the Online Customer Service Center.
You can contact SolarWinds at:
SolarWinds
7171 Southwest Parkway
Bldg 400
Austin, TX 78735
Sales: +1 (855) 498-4154
FAX: +1 (512) 682-9301
Phone: +1 (866) 530-8100
http://www.Serv-U.com/
http://www.Serv-U.com/sales/
http://www.Serv-U.com/support/
For sales inquiries, visit: http://www.Serv-U.com/sales/.
For more information about the Serv-U File Server, visit: http://www.Serv-U.com/.