SonicWALL may provide you with support services related to the SOFTWARE PRODUCT (“Support Services”).
Use of Support Services is governed by the SonicWALL policies and programs described in the user manual, in
“online” documentation, and/or in other SonicWALL-provided materials. Any supplemental software code pro-
vided to you as part of the Support Services shall be considered part of the SOFTWARE PRODUCT and subject to
terms and conditions of this SLA. With respect to technical information you provide to SonicWALL as part of the
Support Services, SonicWALL may use such information for its business purposes, including for product support
and development. SonicWALL shall not utilize such technical information in a form that identifies its source.
OWNERSHIP
As between the parties, SonicWALL retains all title to, ownership of, and all proprietary rights with respect to the
SOFTWARE PRODUCT (including but not limited to any images, photographs, animations, video, audio, music,
text, and 'applets” incorporated into the SOFTWARE PRODUCT), the accompanying printed materials, and any
copies of the SOFTWARE PRODUCT. The SOFTWARE PRODUCT is protected by copyrights laws and interna-
tional treaty provisions. The SOFTWARE PRODUCT is licensed, not sold. This SLA does not convey to you an
interest in or to the SOFTWARE PRODUCT, but only a limited right of use revocable in accordance with the terms
of this SLA.
U.S. GOVERNMENT RESTRICTED RIGHTS
If you are acquiring the Software including accompanying documentation on behalf of the U.S. Government, the
following provisions apply. If the Software is supplied to the Department of Defense (“DoD”), the Software is sub-
ject to “Restricted Rights”, as that term is defined in the DOD Supplement to the Federal Acquisition Regulations
(“DFAR”) in paragraph 252.227 7013(c) (1). If the Software is supplied to any unit or agency of the United States
Government other than DOD, the Government's rights in the Software will be as defined in paragraph 52.227 19(c)
(2) of the Federal Acquisition Regulations (“FAR”). Use, duplication, reproduction or disclosure by the Govern-
ment is subject to such restrictions or successor provisions. Contractor/Manufacturer is: SonicWALL, Inc. 1160
Bordeaux Drive, Sunnyvale, California 94089.
MISCELLANEOUS
This SLA represents the entire agreement concerning the subject matter hereof between the parties and supersedes
all prior agreements and representations between them. It may be amended only in writing executed by both parties.
This SLA shall be governed by and construed under the laws of the State of California as if entirely performed
within the State and without regard for conflicts of laws. Should any term of this SLA be declared void or unen-
forceable by any court of competent jurisdiction, such declaration shall have no effect on the remaining terms
hereof. The failure of either party to enforce any rights granted hereunder or to take action against the other party in
the event of any breach hereunder shall not be deemed a waiver by that party as to subsequent enforcement of rights
or subsequent actions in the event of future breaches.
TERMINATION
This SLA is effective upon your opening of the sealed package(s), installing or otherwise using the SOFTWARE
PRODUCT, and shall continue until terminated. Without prejudice to any other rights, SonicWALL may terminate
this SLA if you fail to comply with the terms and conditions of this SLA. In such event, you agree to return or
destroy the SOFTWARE PRODUCT (including all related documents and components items as defined above) and
any and all copies of same.
LIMITED WARRANTY
SonicWALL warrants that a) the software product will perform substantially in accordance with the accompanying
written materials for a period of ninety (90) days from the date of purchase, and b) any support services provided by
SonicWALL shall be substantially as described in applicable written materials provided to you by SonicWALL.
Any implied warranties on the software product are limited to ninety (90) days. Some states and jurisdictions do not
allow limitations on duration of an implied warranty, so the above limitation may not apply to you.
CUSTOMER REMEDIES
SonicWALL's and its suppliers' entire liability and your exclusive remedy shall be, at SonicWALL's option, either
a) return of the price paid, or b) repair or replacement of the SOFTWARE PRODUCT that does not meet Son-
icWALL's Limited Warranty and which is returned to SonicWALL with a copy of your receipt. This Limited War-
ranty is void if failure of the SOFTWARE PRODUCT has resulted from accident, abuse, or misapplication. Any
replacement SOFTWARE PRODUCT shall be warranted for the remainder of the original warranty period or thirty
(30) days, whichever is longer. Outside of the United States, neither these remedies nor any product Support Ser-
vices offered by SonicWALL are available without proof of purchase from an authorized SonicWALL international
reseller or distributor.
