ISO/IEC 17025:2017(E)
Foreword ..........................................................................................................................................................................................................................................v
Introduction ................................................................................................................................................................................................................................vi
1 Scope ................................................................................................................................................................................................................................. 1
2 Normative references ...................................................................................................................................................................................... 1
3 Termsanddefinitions ..................................................................................................................................................................................... 1
4 General requirements ..................................................................................................................................................................................... 3
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5 Structural requirements .............................................................................................................................................................................. 4
6 Resource requirements ................................................................................................................................................................................. 5
6.1 General ........................................................................................................................................................................................................... 5
6.2 Personnel ..................................................................................................................................................................................................... 5
6.3 Facilities and environmental conditions .......................................................................................................................... 6
6.4 Equipment ................................................................................................................................................................................................... 6
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7 Process requirements ..................................................................................................................................................................................... 9
7.1 Review of requests, tenders and contracts ..................................................................................................................... 9
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7.2.2 Validation of methods ............................................................................................................................................... 11
7.3 Sampling .................................................................................................................................................................................................... 12
7.4 Handling of test or calibration items ................................................................................................................................ 12
7.5 Technical records ............................................................................................................................................................................... 13
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7.8 Reporting of results ......................................................................................................................................................................... 14
7.8.1 General................................................................................................................................................................................... 14
7.8.2 Common requirements for reports (test, calibration or sampling) ..................................15
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7.8.7 Reporting opinions and interpretations ...................................................................................................17
7.8.8 Amendments to reports .......................................................................................................................................... 17
7.9 Complaints ............................................................................................................................................................................................... 17
7.10 Nonconforming work ..................................................................................................................................................................... 18
7.11 Control of data and information management ......................................................................................................... 19
8 Management system requirements ...............................................................................................................................................19
8.1 Options ........................................................................................................................................................................................................ 19
8.1.1 General................................................................................................................................................................................... 19
8.1.2 Option A ................................................................................................................................................................................ 20
8.1.3 Option B ................................................................................................................................................................................ 20
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8.4 Control of records (Option A).................................................................................................................................................. 21
8.5 Actions to address risks and opportunities (Option A) .................................................................................... 21
8.6 Improvement (Option A) .............................................................................................................................................................22
8.7 Corrective actions (Option A) .................................................................................................................................................. 22
8.8 Internal audits (Option A) .......................................................................................................................................................... 23
8.9 Management reviews (Option A) ......................................................................................................................................... 23
© ISO/IEC 2017 – All rights reserved iii
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Copyright International Organization for Standardization
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