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hp 320 server guide
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hp 320G5 服务器server guide。服务指南
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HP ProLiant DL320 Generation 5 Server
Maintenance and Service Guide
Part Number 419195-003
March 2009 (Third Edition)
© Copyright 2006, 2009 Hewlett-Packard Development Company, L.P.
The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express
warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP
shall not be liable for technical or editorial errors or omissions contained herein.
Microsoft and Windows are U.S. registered trademarks of Microsoft Corporation.
Intel, Xeon, and Celeron are trademarks or registered trademarks of Intel Corporation or its subsidiaries in the United States and other countries.
Intended audience
This guide is for an experienced service technician. HP assumes you are qualified in the servicing of
computer equipment and trained in recognizing hazards in products with hazardous energy levels and
are familiar with weight and stability precautions for rack installations.
Contents 3
Contents
Customer self repair...................................................................................................................... 5
Parts only warranty service ......................................................................................................................... 5
Illustrated parts catalog ............................................................................................................... 16
Mechanical components........................................................................................................................... 16
System components ................................................................................................................................. 19
Removal and replacement procedures........................................................................................... 23
Required tools......................................................................................................................................... 23
Safety considerations............................................................................................................................... 23
Preventing electrostatic discharge.............................................................................................................. 23
Symbols on equipment............................................................................................................................. 23
Rack warnings ........................................................................................................................................ 24
Server warnings and cautions................................................................................................................... 25
Preparation procedures............................................................................................................................ 25
Extend the server from the rack........................................................................................................ 25
Power down the server................................................................................................................... 26
Remove the server from the rack...................................................................................................... 26
Access panel .......................................................................................................................................... 27
Hard drives ............................................................................................................................................ 27
Hard drive blanks.................................................................................................................................... 28
SAS/SATA backplane ............................................................................................................................. 28
Air baffle ............................................................................................................................................... 29
Fan assembly.......................................................................................................................................... 30
BBWC battery holder............................................................................................................................... 31
BBWC battery ........................................................................................................................................ 31
Media cage ........................................................................................................................................... 32
Optical drive .......................................................................................................................................... 33
Diskette drive.......................................................................................................................................... 34
Front video connector .............................................................................................................................. 35
Power button/LED board.......................................................................................................................... 36
Front bezel ............................................................................................................................................. 37
PCI riser board assembly.......................................................................................................................... 39
Expansion boards ................................................................................................................................... 39
Storage controller.................................................................................................................................... 40
PCI Express or PCI-X riser board................................................................................................................ 41
DIMMs................................................................................................................................................... 42
Memory options ............................................................................................................................ 42
DIMM installation guidelines........................................................................................................... 42
Interleaving and non-interleaving memory configuration ..................................................................... 43
Power supply.......................................................................................................................................... 43
Heatsink................................................................................................................................................. 44
Processor ............................................................................................................................................... 46
System board ......................................................................................................................................... 50
Battery................................................................................................................................................... 56
Cabling ..................................................................................................................................... 58
Contents 4
Server cable routing ................................................................................................................................ 58
Embedded SATA controller cable routing ................................................................................................... 58
Optional SAS/SATA controller cable routing .............................................................................................. 59
Slot 2........................................................................................................................................... 59
Slot 1........................................................................................................................................... 60
Video connector option cable routing ........................................................................................................ 60
Battery-backed write cache cable routing ................................................................................................... 61
Diagnostic tools.......................................................................................................................... 62
Troubleshooting resources ........................................................................................................................ 62
HP Insight Diagnostics.............................................................................................................................. 62
HP Insight Diagnostics survey functionality .................................................................................................. 62
Integrated Management Log ..................................................................................................................... 63
Array Diagnostic Utility ............................................................................................................................ 63
HP Systems Insight Manager..................................................................................................................... 63
Manual ROMPaq disaster recovery ........................................................................................................... 63
Server component identification.................................................................................................... 65
Front panel components ........................................................................................................................... 65
Front panel LEDs and buttons .................................................................................................................... 66
Rear panel components............................................................................................................................ 67
PCI expansion slot definitions.................................................................................................................... 67
Rear panel LEDs...................................................................................................................................... 68
System board components........................................................................................................................ 69
System maintenance switch............................................................................................................. 69
NMI functionality........................................................................................................................... 70
System board LEDs .................................................................................................................................. 71
System LEDs and internal health LED combinations....................................................................................... 72
Internal USB connector............................................................................................................................. 73
SATA and SAS device numbers................................................................................................................. 73
Fan assembly location.............................................................................................................................. 74
Specifications............................................................................................................................. 75
Environmental specifications ..................................................................................................................... 75
Server specifications................................................................................................................................ 75
Acronyms and abbreviations........................................................................................................ 77
Index......................................................................................................................................... 79
Customer self repair 5
Customer self repair
HP products are designed with many Customer Self Repair (CSR) parts to minimize repair time and allow
for greater flexibility in performing defective parts replacement. If during the diagnosis period HP (or HP
service providers or service partners) identifies that the repair can be accomplished by the use of a CSR
part, HP will ship that part directly to you for replacement. There are two categories of CSR parts:
• Mandatory—Parts for which customer self repair is mandatory. If you request HP to replace these
parts, you will be charged for the travel and labor costs of this service.
• Optional—Parts for which customer self repair is optional. These parts are also designed for
customer self repair. If, however, you require that HP replace them for you, there may or may not be
additional charges, depending on the type of warranty service designated for your product.
NOTE: Some HP parts are not designed for customer self repair. In order to satisfy the customer
warranty, HP requires that an authorized service provider replace the part. These parts are identified as
"No" in the Illustrated Parts Catalog.
Based on availability and where geography permits, CSR parts will be shipped for next business day
delivery. Same day or four-hour delivery may be offered at an additional charge where geography
permits. If assistance is required, you can call the HP Technical Support Center and a technician will help
you over the telephone. HP specifies in the materials shipped with a replacement CSR part whether a
defective part must be returned to HP. In cases where it is required to return the defective part to HP, you
must ship the defective part back to HP within a defined period of time, normally five (5) business days.
The defective part must be returned with the associated documentation in the provided shipping material.
Failure to return the defective part may result in HP billing you for the replacement. With a customer self
repair, HP will pay all shipping and part return costs and determine the courier/carrier to be used.
For more information about HP's Customer Self Repair program, contact your local service provider. For
the North American program, refer to the HP website (http://www.hp.com/go/selfrepair
).
Parts only warranty service
Your HP Limited Warranty may include a parts only warranty service. Under the terms of parts only
warranty service, HP will provide replacement parts free of charge.
For parts only warranty service, CSR part replacement is mandatory. If you request HP to replace these
parts, you will be charged for the travel and labor costs of this service.
Réparation par le client (CSR)
Les produits HP comportent de nombreuses pièces CSR (Customer Self Repair = réparation par le client)
afin de minimiser les délais de réparation et faciliter le remplacement des pièces défectueuses. Si pendant
la période de diagnostic, HP (ou ses partenaires ou mainteneurs agréés) détermine que la réparation peut
être effectuée à l'aide d'une pièce CSR, HP vous l'envoie directement. Il existe deux catégories de pièces
CSR:
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