Business Scenarios iii
Contents
1
Introduction ............................................................................................................... 1
2
Benefits of Business Scenarios ................................................................................. 4
3
Creating the Business Scenario ................................................................................. 6
3.1 The Overall Process ........................................................................................ 6
3.2 Steps ................................................................................................................ 8
3.2.1 Planning Step ................................................................................... 8
3.2.2 Gathering Step ................................................................................. 8
3.2.3 Analyzing Step .............................................................................. 10
3.2.4 Documenting Step ......................................................................... 11
3.2.5 Reviewing Step.............................................................................. 11
3.3 Phases ........................................................................................................... 12
3.3.1 Premise Formulation Phase ........................................................... 12
3.3.2 Initial Verification Phase ............................................................... 13
3.3.3 Refinement Phase .......................................................................... 13
4
Contents of a Business Scenario ............................................................................. 15
5
Contributions to the Business Scenario ................................................................... 17
6
Business Scenarios and the TOGAF ADM ............................................................. 18
7
Developing Business Scenarios .............................................................................. 19
7.1 General Guidelines ....................................................................................... 19
7.2 Questions to Ask for Each Area.................................................................... 19
7.2.1 Identifying, Documenting, and Ranking the Problem ................... 19
7.2.2 Identifying the Business and Technical Environment
and Documenting in Models ......................................................... 20
7.2.3 Identifying and Documenting Objectives ...................................... 20
7.2.4 Identifying Human Actors and their Place in the
Business Model ............................................................................. 20
7.2.5 Identifying Computer Actors and their Place in the
Technology Model ........................................................................ 21
7.2.6 Documenting Roles, Responsibilities, Measures of
Success, and Required Scripts ....................................................... 21
7.2.7 Checking for Fitness-for-Purpose and Refining, if
Necessary ...................................................................................... 21
8
Business Scenario Documentation .......................................................................... 22
8.1 Textual Documentation ................................................................................. 22
8.2 Business Scenario Models ............................................................................ 22
