In Critical Testing Processes, the author distills knowledge gained from 20 years of testing experience into twelve critical processes. These include highly visible processes by which peers and management judge competence, and mission-critical processes in which performance affects the company's profits and reputation.
After each process is introduced, the author demonstrates its use through an engaging case study. Instead of cumbersome regulations, this book provides checklists—lightweight, flexible tools for implementing proc
ess-oriented testing, gathering metrics, and making incremental process changes. By demonstrating critical processes in various organizational, operational, and technological contexts, this book shows readers how to:
Handle recurrent tests efficiently and consistently
Develop a cohesive, cooperative team that sidesteps redundancies
Build a reputation for reliability through the effective communication of test results
Define the focus of tests for maximum customer satisfaction and organizational success