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《2022年在线消费者对电动汽车的态度调查报告(英文).pdf》
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《2022年在线消费者对电动汽车的态度调查报告(英文).pdf》
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A Synthesio Report
Author: Emma Huff
WHAT ONLINE
CONSUMERS ARE
SAYING ABOUT
ELECTRIC VEHICLES
– AND HOW THE 2022
MODELS STACK UP
INSIGHT #1: TESLA AND BMW DOMINATE ONLINE
Online conversations related to electric vehicles have increased by 16% globally over the last 6 months –
and by 20% in Europe and 27% in the US. Across both regions, the Tesla Model 3, Model S, Model Y, and
BMW i4 models lead share of voice by volume and interactions.
2
The automotive industry has faced significant disruption over the past few years; supply chain issues have
left little inventory and long wait-times for shoppers, and electric vehicle (EV) manufacturers have disrupted
the standard dealership purchase journey with new direct-to-consumer models. Meanwhile, global trends in
sustainability and climate consciousness have brought conversations about EVs to the fore. According to a
recent study from the U.S. Energy Information Administration, hybrid, plug-in hybrid, and electric vehicle
sales in the US increased in 2021 – and now surpass 10% of all light-duty vehicle sales. Much of this
increase is attributed to new manufacturer offerings from established companies like BMW and Chevrolet
and, of course, Tesla. In 2021, manufacturers brought 126 new hybrid and electric vehicle models to
market, versus only 49 internal combustion engine (ICE) vehicle models.
But not all consumers are sold on the benefits or practicality of EVs. To understand how the EV trend is
evolving and who the audience segment really is, we collected and analyzed more than 14 million online
mentions over the past 6 months in Synthesio’s AI-enabled consumer intelligence platform.
CONVERSATIONS ABOUT EVS IN THE US AND EUROPE
Figure 1 Top 10 electric vehicles by percentage of total conversation volume over the last 6 months
____________________________________________________________________________________________________________________________________________
Source: 09/10/2021 – 3/10/2022, public mentions in US and Europe related to electric vehicles, English only
2
Synthesio’s Trend Lifecycle mapping shows the relative growth rates of each model; models in the
“development” stage have relatively low volumes of online conversations and low growth rates. Models in
the “growth’ stage have both high volumes and high velocity growth; as they move into the maturity stage,
growth starts to slow down.
From September 2021 to March 2022, the Tesla Model 3 contributed the highest volume of online
conversations, but the Porsche Taycan and BMW iX gained online traction and are moving towards the
“introduction” phase with high growth rates. Conversely, conversations about the Rivian R1T have slowed
to a growth rate of 0%.
By monitoring the Trend Lifecycle mapping over time, we can see which brands are gaining – or losing –
social buzz. Comparing the snapshot below to the previous 6-month period – from March 2021 to
September 2021 – shows that the Rivian R1T moved all the way from development to maturity, meaning
online buzz slowed, whereas the Porsche Taycan had similar overall conversations volumes, but a higher
growth rate.
2
Among the top 10 most-discussed electric vehicles in the US, the Lucid Air and BMW i4 have the highest
percentage of positive sentiment, 81.5% and 73% respectively. Interestingly, when we correlated
conversations about both of these models with purchase motivations and drivers of positive sentiment, the
BMW i4 and Lucid Air were most correlated with “performance and speed” and “design and comfort”; other
factors like the economic and environmental benefits did not appear as often in online conversations.
On the other end of the spectrum, the Chevrolet Bolt EV and Tesla Model S have the highest percentage of
negative sentiment (48.8% and 45.9%). When looking at the top expressions associated with negative
sentiment for the Tesla Model S, phrases like “steering wheel” (referring to the Yoke), “delivery,” and “too
expensive” dominate online conversations. For the Chevrolet Bolt EV, top phrases include “speculation
about discontinuation” and “fire risk.”
Figure 2 Top ten most-discussed models in the US by positive sentiment
____________________________________________________________________________________________________________________________________________
Source: 09/10/2021 – 3/10/2022, public mentions in US related to electric vehicles, English only
3
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