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We don't have great schools, principally because we have good schools.We don't have great government, principally because we have good government.Few people attain great lives, in large part because it is just so easy to settle for a good life. The vast majority of companies never becomegreat, precisely because the vast majority become quite good-and that istheir main problem.
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Acknowledgments
Preface
ix
xiii
1
:
Good Is the Enemy of Great
1
2
:
Level
5
Leadership
17
3
:
First Who
. . .
Then What
4
1
4
:
Confront the Brutal Facts
(Yet Never
Lose Faith)
5
:
The Hedgehog Concept
(Simplicity
within the Three Circles)
6
:
A Culture of Discipline
7
:
Technology Accelerators
8
:
The Flywheel and
the Doom Loop
9:
From
Good to Great to Built to Last
E
P
I
L
O
G
u
E
:
Frequently Asked Questions
Research
Appendices
Notes
Index
www.en8848.com.cn 原版英语
CHAPTER
1
That's what makes death so
hard
-
unsatisfied curiosity.
-
B
ERYL
MARKHAM,
West with
the Night
1
od is the enemy of great.
And that is one of the key reasons
why we have so little that becomes
great.
We don't have great schools, principally because we have good schools.
We don't have great government, principally because we have good gov
-
ernment. Few people
attain great lives, in large part because it is just so
easy to settle for a good life. The vast majority of companies never become
great, precisely because the vast majority become quite good
-
and that is
their main
problem.
This point became piercingly clear to me in
1996,
when
I
was having
dinner with a group of thought leaders gathered for a
discussion about
organizational performance. Bill Meehan, the managing director of the
San Francisco office of
McKinsey
&
Company, leaned over and casually
confided,
"
You know, Jim, we love Built to Last around
here. You and
your coauthor did a very fine job on the research and writing. Unfortu
-
nately, it's useless.
"
Curious,
I
asked him to explain.
"
The companies you wrote about were, for the most part, always great,
"
he said.
"
They never had
to turn themselves from good companies into
great companies. They had parents like David Packard and George
Merck, who shaped the character of greatness from early on. But what
about the vast majority of companies that wake up partway through life
and realize that they're good, but not great?
"
I
now realize that Meehan was exaggerating for
effect with his
"
useless
"
comment, but his essential
observation was correct
-
that truly great com-
www.en8848.com.cn 原版英语
Good
to
Great
3
panies, for the most
part, have always been great. And the vast majority of
good companies remain just that
-
good, but not great. Indeed, Meehan's
comment proved to be an invaluable gift,
as it planted the seed of a ques
-
tion that
became the basis of this entire book
-
namely, Can a good com
-
pany become a
great company and, if so, how? Or is the disease of
"
just
being good
"
incurable?
Five years after that fateful dinner we can now say, without
question, that
good to great
does
happen, and we've learned much about
the underlying
variables that make it happen. Inspired by Bill Meehan's challenge, my
research team and I embarked on a five
-
year research effort, a journey to
explore the
inner workings of good to great.
To quickly grasp the concept of the project, look at the chart on page 2.
"
In essence, we identified companies
that made the leap from good results
to great results and sustained those results for at least fifteen years. We com
-
pared
these companies to a carefull
y
selected
control group of comparison
companies that failed to make the leap, or if they did, failed to sustain it.
We then compared the good
-
to
-
great companies to the comparison
com
-
panies to
discover the essential and distinguishing factors at work.
The good
-
to
-
great examples that made the final cut into the study
attained extraordinary results, averaging cumulative stock returns 6.9
times the general
market in the fifteen years following their transition
points.2 To
put that in perspective, General Electric (considered
by many
to
be the best
-
led company
in America at the end of the twentieth cen
-
tury) outperformed the market by 2.8 times over the fifteen years 1985 to
2000.3 Furthermore, if you invested
$1
in a mutual
fund of the good
-
to
-
great companies
in 1965, holding each company at the general market
rate until the date of transition, and simultaneously invested $1 in a gen
-
eral
market stock fund, your $1 in the good
-
to
-
great fund taken out on
January
1, 2000,
would have multiplied 471 times, compared to a 56 fold
increase in the
market.4
These are
remarkable numbers, made all the more remarkable when
you consider the fact that they came from companies that had previously
been so utterly unremarkable. Consider just one case, Walgreens. For over
forty years, Walgreens had bumped along as a very average company,
more or less tracking the general market. Then in 1975, seemingly out of
nowhere
-
bang!
-
Walgreens
began to
clinib
.
.
.
and climb.
.
.
and
*A
description of how the charts on pages
2
and
4
were created appears
in
chapter
1
notes at the end
of
the
book.
www.en8848.com.cn 原版英语
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