September 2006
Symantec Backup Exec
TM
11d for
Windows Servers
Administrator’s Guide
2 Administrator’s Guide
Symantec Legal Notice
Copyright © 2006 Symantec Corporation. All rights reserved. Symantec, Backup Exec, and the
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OF THIS DOCUMENTATION. THE INFORMATION CONTAINED IN THIS DOCUMENTATION IS
SUBJECT TO CHANGE WITHOUT NOTICE.
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“commercial computer software documentation” as defined in FAR Sections 12.212 and DFARS
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Symantec Corporation
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http://www.symantec.com
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Administrator’s Guide - Table of Contents
Chapter 1. Introducing Backup Exec . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
What’s new in Backup Exec . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
What’s new in Backup Exec agents and options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Backup Exec agents and options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Media server options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Client protection options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Groupware agents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Online database agents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Disaster recovery option . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
Storage options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
How Backup Exec works . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Chapter 2. Installing Backup Exec . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
Before you install . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
Checking your environment before installing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
About the Backup Exec services account . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
Changing Windows security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
About Microsoft SQL Server 2005 Express Edition components installed with Back-
up Exec . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
About Backup Exec’s standard features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
System requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
Installing Backup Exec to a local computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
Installing Backup Exec options to the local computer . . . . . . . . . . . . . . . . . . . . . . . . . . 85
Installing Backup Exec to remote computers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
Installing Backup Exec options to remote computers . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
Installing the Remote Agent for Windows Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
Installing the Remote Agent and the Advanced Open File Option to a remote computer
in the backup selections list . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
Installing the Remote Agent and Advanced Open File Option in an Active Directory
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network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
Push-installing the Remote Agent and the AOFO using the command line . . . 103
Installing the Remote Agent to an Itanium-based or x64-based operating system .
104
Using a command prompt to install the Remote Agent on a remote 32-bit computer
105
Using a command prompt to uninstall the Remote Agent from a remote 32-bit
computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106
Using a command script to install the Remote Agent and AOFO on an Itani-
um-based or x64-based operating system . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107
Using a command script to uninstall the Remote Agent and AOFO on an Itani-
um-based or x64-based operating system . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108
Installing the Backup Exec Remote Administrator . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108
Installing Backup Exec using the command line (silent mode) . . . . . . . . . . . . . . . . . 111
Command line switches for Backup Exec silent mode installation . . . . . . . . . . . 112
Installing the Remote Administrator using the command line . . . . . . . . . . . . . . 116
Uninstalling Backup Exec using the command line . . . . . . . . . . . . . . . . . . . . . . . . 117
Creating and using installation parameter files . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118
Using a clone CD image . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119
Creating a clone CD image . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120
Installing locally using a clone CD image . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120
Installing to a remote system using a clone CD image . . . . . . . . . . . . . . . . . . . . . . 121
About the installation log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122
Repairing Backup Exec . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122
Starting and stopping Backup Exec services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123
Uninstalling Backup Exec . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124
Uninstalling Backup Exec options from the local media server . . . . . . . . . . . . . . . . . 125
About updating Backup Exec with LiveUpdate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125
Scheduling automatic updates using LiveUpdate . . . . . . . . . . . . . . . . . . . . . . . . . . 126
Running LiveUpdate manually . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128
Viewing installed updates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128
Viewing license information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129
Administrator’s Guide - Table of Contents 5
Upgrading from previous versions of Backup Exec . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129
Upgrading Backup Exec options on remote computers . . . . . . . . . . . . . . . . . . . . . 130
Chapter 3. Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131
Before starting Backup Exec . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131
Starting Backup Exec . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .132
Using the Getting Started with Backup Exec page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132
Using the Administration Console . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133
Using Backup Exec dialog boxes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136
Frequently asked questions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136
Backup Exec defaults . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .138
Changing default preferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139
Changing device and media job defaults . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 143
Chapter 4. Configuring Backup Exec settings and options . . . . . . . . . . . . . . . . . . . . . . . 145
Configuring logon accounts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146
Default backup exec logon account . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147
Backup Exec System Logon Account . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 148
Creating a Backup Exec logon account . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 149
Editing a Backup Exec logon account . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 150
Changing a Backup Exec logon account password . . . . . . . . . . . . . . . . . . . . . . . . . . 151
Replacing a Backup Exec logon account . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 152
Deleting a Backup Exec logon account . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 153
Changing your default Backup Exec logon account . . . . . . . . . . . . . . . . . . . . . . . . . 154
Creating a new Backup Exec System Logon Account . . . . . . . . . . . . . . . . . . . . . . . . 154
Copying configuration settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 156
Copying logon account information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 159
Audit logs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 160
Configuring the audit log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 160
Viewing the audit log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 161
Configuring database maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 162
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