Run the CS4 Clean Script
What's covered
• URun the CS4 Clean Script on WindowsU
• URun the CS4 Clean Script on MacintoshU
The Adobe CS4 Clean Script will help resolve installation problems experienced by users of
Adobe Creative Suite 4 software. The script can clean up install records for any pre-release
installations of Adobe Creative Suite 4 or Point Products. The Adobe CS4 Clean Script is
designed to not interfere with a pre-existing installation of an Adobe Creative Suite 3 product.
For additional information, please refer to, "Using the Adobe Creative Suite 4 Clean Script"
(TechNote Ukb403995U.)
Run the CS4 Clean Script on Windows
Important: Before running the CS4 Clean Script you should backup any files stored in our
product directories. This can include custom plug-ins or profiles you have installed. The clean
script is designed to remove components that may prevent the product from installing. Custom
plug-ins or preference can be deleted if stored in these locations.
1. Uninstall the Adobe Creative Suite 4 products prior to using the CS4 Clean Script.
o On Windows XP
1. Choose Start > Control Panel.
2. Double click Add or Remove Programs.
3. Select the Adobe Creative Suite 4 product and click Remove or Uninstall.
4. Follow the on screen instructions to complete the uninstall process.
o On Windows Vista
1. Choose Start > Control Panel.
2. Double click Programs And Features.
3. Select the Adobe Creative Suite 4 product and click Remove or Uninstall.
4. Follow the on screen instructions to complete the uninstall process.
Download and run the Microsoft Windows Installer CleanUp Utility.
Important: The Microsoft Windows Installer CleanUp Utility is used by the Adobe CS4 Clean
Script to remove the Adobe Creative Suite 4 product registry entries. If the Microsoft Windows
Installer CleanUp Utility is already installed you can proceed to the next step.
0. Download the Microsoft Windows UInstaller CleanUp UtilityU.
1. Double click msicuu2.exe and follow the on screen instructions to complete the
installation process.
Restart your system and close any open applications.
Download the UAdobe CS4 Clean ScriptU for Windows.
Unzip the CS4_Cleanup_Utility_Win.zip.
Double-click on the CS4_Cleanup_Utility_Win folder to open the directory.
Right click CS4InstallerDatabaseUtility.exe and select Run As Administrator.
Note: When the Run As Administrator option is not available double click on
CS4InstallerDatabaseUtility.exe.