Un-needed features 无用的特性
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Many features of our systems are never used by our customers
– waste 我们的系统中许多特性用户从来没有用过 – 浪费
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Many features of our systems do not solve the customer needs
我们的系统中许多特性不解决客户的需要
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New system versions are not bought by existing customers - so
they are not what existing customers need 老客户不买新版本 –
所以它们不是老客户需要的
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We maintain many old versions – waste 我们维护许多老版本 –
浪费
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Someone is doing a bad job, not only R&D 有些人的工作干得
很糟糕， 不只是研发部门
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