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iii
Contents at a Glance
About the Authors ��������������������������������������������������������������������������������������������������������������� xv
About the Technical Reviewer ������������������������������������������������������������������������������������������� xix
Chapter 1: Enterprise Manager Cloud Control 12c Architecture ■ ���������������������������������������1
Chapter 2: Installation and Agent Deployment ■ ����������������������������������������������������������������15
Chapter 3: Management of the OMS and Repository ■ �������������������������������������������������������65
Chapter 4: Interacting with the EM12c Console ■ ��������������������������������������������������������������99
Chapter 5: Cloud Lifecycle Management ■ �����������������������������������������������������������������������153
Chapter 6: Software Library, Patching, and Provisioning ■ ����������������������������������������������187
Chapter 7: Managing and Monitoring Best Practices ■ ����������������������������������������������������245
Chapter 8: Managing Engineered Systems ■ ��������������������������������������������������������������������271
Chapter 9: Performance Pages and ASH Analytics ■ ��������������������������������������������������������301
Chapter 10: Metric Extensions and Management Plug-ins ■ �������������������������������������������339
Chapter 11: Enterprise Manager Jobs ■ ���������������������������������������������������������������������������385
Chapter 12: Incident Management ■ ��������������������������������������������������������������������������������423
Chapter 13: High Availability, Backup, and Recovery ■ ����������������������������������������������������445
Index ���������������������������������������������������������������������������������������������������������������������������������503
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1
Chapter 1
Enterprise Manager Cloud Control
12c Architecture
by Pete Sharman
Oracle Enterprise Manager Cloud Control 12c (referred to hereafter as EM12c) is the latest version of Oracle Corporation’s
end-to-end management tool for both Oracle and non-Oracle technology. Previously known as Oracle Enterprise Manager
(OEM) or Oracle Enterprise Manager Grid Control, the tool has been around for quite some time now. The 12c release,
though, is a landmark version that makes huge advances in terms of both the breadth and depth of its functionality. In many
ways, this release has moved Enterprise Manager from being a database administrator’s monitoring tool, to a tool that can
be used to manage your entire data center. EM12c now covers several focus areas, including the following:
Framework and infrastructure: EM12c provides security, scalability, a rich user interface,
the new Self Update functionality, and more.
Enterprise monitoring: You can monitor the status of your entire infrastructure, including
databases, middleware, and applications. EM12c provides ways of notifying you when
issues arise, resolving them, and reporting on them.
Cloud management: Managing the cloud is a hot topic in the industry today, and EM12c
provides a range of solutions in this space, including chargeback/showback, policy-based
resource management, and self-service provisioning.
Lifecycle management: Administering computing systems today requires many
manual processes for the discovery, provisioning, patching, change management, and
configuration management of those systems. EM12c automates many of these manual
processes, freeing the administrator to spend more time on other, higher-priority tasks.
Database management: Managing databases has been a key feature of OEM since its
first release. That continues in the EM12c release, including solutions around patching,
upgrading, provisioning, performance tuning, data masking, and subsetting, as well as
configuration and change management.
Middleware management: A key component of EM12c is providing comprehensive
management capabilities across all of Oracle’s middleware products (including WebLogic
Server, SOA Suite, Identity Management, WebCenter, and Coherence), as well as
non-Oracle middleware (such as IBM’s WebSphere or JBoss Application Server).
Application management: Monitoring and management solutions for all the
Oracle-provided applications (E-Business Suite, PeopleSoft, Siebel, JD Edwards, and
Fusion Applications) come out of the box with EM12c, in addition to capabilities for
managing your own custom-built or third-party applications.
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CHAPTER 1 ■ ENTERPRISE MANAGER CLOUD CONTROL 12C ARCHITECTURE
2
Application performance management: EM12c delivers end-to-end monitoring of your
applications, including real-user monitoring via Real User Experience Insight (RUEI)
as well as synthetic-transaction monitoring via Service Level Management beacons.
Other functionality introduced here includes the ability to monitor and trace business
transactions, topology discovery, and Java and database monitoring and diagnostics.
Application quality management (AQM): Three areas of testing are provided—application
testing via the Application Testing Suite product, infrastructure testing via Real Application
Testing and Application Replay, and test data management functionality that includes test
system creation, data masking, and data subsetting technologies.
Hardware and virtualization management: Complete lifecycle management is offered for
both physical and virtual environments, including provisioning, patching, configuration
management, administration, and monitoring. This includes managing systems running
on Linux, Unix, Windows, and Oracle Virtualization Server (Oracle VM Server) operating
systems, as well as providing insight into the server, network, and storage layers for systems
built on top of Oracle Sun hardware.
Heterogeneous (non-Oracle) management: Supplying a range of extensions known as
connectors and plug-ins (among others), EM12c provides capabilities to manage
non-Oracle technology in addition to Oracle environments. These extensions could be
built by Oracle, partners, or even customers themselves. They are based on the same
management framework as the rest of the EM12c product, and so can be downloaded,
imported, and deployed by the Self Update mechanism.
Coverage of all these focus areas adds up to a robust product for managing the complete data center. The rest
of this book drills into the details of many of these areas. The remainder of this chapter introduces you to the basic
architecture that you need to understand before delving further into the wonders of EM12c.
Architecture Overview
From an architectural perspective, EM12c is composed of five main parts:
Cloud Control console•
Oracle Management Agent•
Oracle Management Service•
Oracle Management Repository•
Plug-ins•
Let’s look at each of these in more detail.
Note ■ A discussion of the licensing for EM12c is beyond the scope of this book. (An entire licensing document is available
in the Enterprise Manager documentation at http://docs.oracle.com/cd/E24628_01/license.121/e24474/toc.htm.)
However, it’s worth noting that, in general, most of the basic functionality described here carries a restricted-use license and
therefore is free. This restricted-use license refers specifically to Enterprise Manager, however, and many add-on options do
come with license costs. Refer to the licensing documentation for full details.
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